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Service Orchestration and Assurance
Ericsson Service Orchestration and Assurance is a multi-domain, multi-technology platform enabling cross-domain service orchestration and assurance spanning access, transport and core. It addresses communication service providers’ (CSP) needs of simplifying open and programmable networks through automation of the service lifecycle and growing revenues profitably while supporting them in their transformation to autonomous networks.
By combining the key capabilities intent management, assurance, real-time inventory, closed-loop automation based on agentic AI and AI/ML, underpinned by structured and curated data, CSPs can step-by-step evolve to autonomous operations.
Ericsson Service Orchestration and Assurance provides multi-vendor, multi-cloud and multi-technology support, with built-in adaptors and a framework for creating customer adapters.
Design services with ease
Design services across network and IT, improving TTM with a single open tool.
Accelerate service creation
Test and launch new services faster in multi vendor environments with intent-driven orchestration.
Transform to autonomous networks
Facilitate data-driven operations for services with assured SLAs.
Ericsson Orchestrator
Automates the allocation of workloads for VNFs and PNFs among cloud infrastructure resources.
Ericsson Orchestrator
Ericsson Dynamic Network Slicing
Realize orchestrated and assured end-to-end network slicing faster with production-ready solution assets
Ericsson Dynamic Network Slicing
Mastering the complexity of multi-domain services is a challenge for communication CSPs. Advanced 5G services are multi-domain, spanning across telco and enterprise applications, deployed on hyperscale cloud provider infrastructure and private cloud. Swiftly and effectively deploying these services requires multi-domain service orchestration and assurance.
Many CSPs are struggling to integrate the service order management function with service orchestration. Ericsson Service Orchestration and Assurance solves this problem by combining the two into a single product. The product exposes TM Forum Open APIs to integrate with the other parts of the BSS stack. Ericsson Service Orchestration and Assurance also provides an intuitive and collaborative service design platform, which supports modelling approaches in a consistent user experience that melds the design of SID and TOSCA models together.
As CSPs continue to onboard new customers, the number of business requirements grows rapidly. Managing these requirements is a significant challenge. Service intent orchestration enables CSPs to automate the delivery of intents in a way that is agile, optimized, and scalable.
Orchestration automates processes, enabling swift and agile responses to changing conditions or demands. Assurance continuously monitors and assesses service performance, identifying areas for improvement or intervention. A real-time inventory function secures that you are always up to date with the state of the network. Ericsson Service Orchestration and Assurance guarantees SLA assurance by implementing closed loop automation based on agentic AI and facilitates data-driven operations. The integrated AI/ML functions make it possible to act intelligently without human intervention.
A well-designed platform for multi-domain service orchestration and assurance should:
- Make it possible to design services with ease across network and IT
- Enable testing and launching new services faster in multi-vendor environments with intent-driven orchestration
- Secure SLA commitments through closed loop automation
E-brief: Drive intent with AI-enabled OSS/BSS
E-brief: How OSS/BSS is closing the loop for autonomous networks
Report: Closing the loop: CSPs aim to automate service orchestration and assurance
Customer case: Rogers’ service orchestration and assurance evolution for network slicing
Customer case: Telstra delivering superior service experiences to Australian enterprises with network slicing
Customer case: Telia transforms operations for end-to-end network slicing and assurance
Service orchestration for better service quality
Ericsson Service Orchestration and Assurance solution brief