Skip navigation

Orange Egypt and Ericsson complete mediation consolidation, upgrade and modernization

Available in English العربية
  • Ericsson Mediation is now used as the unified mediation in Orange Egypt and is considered as a central component of its enterprise architecture
  • The modernization supports Orange Egypt with enhanced system resilience and geographical redundancy
  • Orange Egypt is now better equipped for future digitalization and network evolution plans to 4G, 5G and Internet of Things (IoT)
Press release
Jun 08, 2022
Mathias Johansson, Ericsson & Abdelfattah Aly Mabrouk, Orange Egypt

Orange Egypt and Ericsson (NASDAQ:ERIC) announce the completion of Orange Egypt’s mediation consolidation, upgrade, and modernization. Ericsson Mediation is now used as the unified mediation in Orange Egypt and is considered as a central component of its enterprise architecture.

Mediation is a key telecom node as defined in standards, which is in between the data generators, like network or IT nodes and the data consumers which are the downstream operations and business support systems. Ericsson Mediation is responsible to filter out the non-relevant data, aggregate the partial data records, and transform the data as per the format required by the data consumers.

The transformation of Orange Egypt’s mediation system to a standard unified mediation system is set to significantly simplify system maintenance with the latest available software, introduce a tested and verified full geographical redundant solution and enhance system resilience.

Abdelfattah Aly Mabrouk, Chief Information Officer, Orange Egypt, says: “We value our partnership with Ericsson in our quest to accelerate our digital development. The completion of Ericsson Mediation will give Orange Egypt the necessary competitive edge to better serve our customers and grow our business. The introduction of the Ericsson Mediation will also support the release of multiple new features which will result in an improved end-user experience as we constantly look for new and more efficient ways to assist our customers.”

In addition, Orange Egypt will also benefit from online mediation capabilities that will support Orange Egypt’s upcoming digitalization requirements, support network evolution to 4G, 5G and Internet of Things (IoT), and a smooth and accurately planned migration without disrupting operations.

Mathias Johansson, Vice President and Head of Customer Unit Saudi Arabia and Egypt at Ericsson Middle East and Africa, says: “The importance of mediation is ever increasing, and it simply will not be possible to manage today’s complex networks without a fit-for-purpose mediation function. With 18 years of data mediation experience, Ericsson Mediation was successfully implemented for Orange Egypt without any interruption. Orange Egypt now has an enhanced and unified system that simplifies the operations of the network and supports the evolution of the network in the future.”

Ericsson Mediation is currently used by 280 operators worldwide serving 1.5 billion subscribers.


Improve customer experience with data mediation. - Ericsson

Digital BSS - Ericsson

Automated Network Operations - Ericsson

Telecom BSS: monetize your 5G offerings - Ericsson


Subscribe to Ericsson press releases here
Subscribe to Ericsson blog posts here


Ericsson Newsroom  (+46 10 719 69 92)  (+46 10 719 00 00)


Ericsson enables communications service providers and enterprises to capture the full value of connectivity. The company’s portfolio spans the following business areas: Networks, Cloud Software and Services, Enterprise Wireless Solutions, Global Communications Platform, and Technologies and New Businesses. It is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally. Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York.