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Telco DataOps Platform

Ericsson Telco DataOps Platform is an evolution of Ericsson Mediation. It provides a unified data collection, refinement, management and governance platform which acts as a cohesive system that integrates data across various layers of the organization—network, IT, and business. The platform empowers communication service providers (CSPs) to take full control of their data management strategy and benefit from Ericsson’s in-depth and unmatched domain knowledge in telecom data.
The platform connects data producers with data consumers for cross domain data (OSS/BSS, RAN, Core, IMS, IT) at scale enabling a smooth flow of meaningful information in the form of data products. It enables rapid development of data pipelines using low-code service creation canvas.
The platform supports all modes of data processing like batch, transactional and real time data streams, so it can transform raw data into real time knowledge which is continuously updated and available for immediate analysis to enable adaptive and real time decision making. It simplifies data operations, enables automation, and power AI initiatives with real-time insights.
Ericsson Telco DataOps Platform continues to support Ericsson Mediation functionalities in container and non-container releases, however the new functionalities of data pipeline, data management and governance would be available as part of container release.
Proven telco data expertise
Decades of experience of transforming telecom data to actionable knowledge with hundreds of customers
One data collection, infinite possibilities
Collect data once and consume across multiple applications for monetization, automation and optimization
AI-ready data foundation
Generates curated, high-quality datasets for consumption by AI applications to drive insights
Ericsson Telco DataOps Platform evolved from Ericsson Mediation, having vast experience of handling complex datasets, including network traffic, customer usage patterns, and operational metrics. Expertise in telecom data involves not just collecting data but understanding its context, significance, and potential applications. This historical knowledge has served as the foundation for developing sophisticated data processing and data pipeline capabilities.
Ericsson Telco DataOps Platform is a single data collection, processing, management and governance framework. It acts as a cohesive system that integrates data across various layers of the organization including network, IT, and business. It breaks data silos and provides a holistic view of the data landscape.
The framework connects data producers (such as radio, core, devices, and IT systems) with data consumers (business analysts, decision-makers, and AI and analytics applications), enabling a smooth flow of the right data in the right format to the right consumers as data products. It supports all modes of data processing, like batch, transactional, and real-time data streams, so it can transform raw static data into real-time data, which is continuously updated and available for immediate analysis. This enables adaptive and real-time decision-making essential for driving autonomous operations.
Successful AI operations require curated, high-quality data sets. Ericsson Telco DataOps Platform produces AI-ready data sets that can easily be consumed by AI and analytics applications to provide consumer insights, improve network performance, develop new products, enhance existing offerings, and more. AI-driven knowledge can help to foresee market changes, reshape business strategies, enhance customer engagement efforts, optimize processes, and drive innovation.
Ericsson Telco DataOps Platform enables targeted marketing, personalized customer experiences, and improved service offerings. Moreover, data-driven innovation provides a springboard to explore partnerships that capitalize on data insights.
Ericsson Telco DataOps Platform helps you to elevate business value by:
- Collect data once and reuse many times for different consumers in various formats: Data from various producers is ingested once to create different data pipelines. Multiple outputs can be generated for different data consumers through multiplexing.
- Optimize cost by connecting network, IT, and business layers seamlessly: A one-stop solution, it collects, processes, and manages all types of data generated in the network. It reduces the cost and operational overhead of managing multiple tools and applications.
- Accelerate data pipeline development with low code capabilities: Data pipelines can be easily built for all types of data by dragging and dropping available activities in the low code service creation canvas. It speeds up business logic development, accelerating time to market.
- Create accessible data products tailored to diverse consumer needs: Deliver the right data, in the right format, to the right consumer, in real time. Build consumable data products quickly in the expected data format using the encoder/decoders and processing functions readily available
- Enable AI-driven operations with high-quality data assets: The output of AI applications depends on the quality of the input data. Prepare curated, high-quality data for AI-enabled operations. Provide only the necessary information in the right format to generate accurate and actionable insights.
- Revenue acceleration: Create new revenue streams with the faster rollout of new data-driven products and services.
- Data monetization: Unlock the value of telecom data for external use cases, such as enterprise services.
- Security and regulatory compliance: Dedicated encryption and anonymization functions give full control of data security and privacy while ensuring compliance with data protection and retention regulations.
- Scalability and flexibility: Adapt to changing data volumes and service demands.
- Extensive telecom knowledge: Benefit from our strong telecom knowledge built over the years by the integrated ecosystem of data producers and consumers.
Ericsson eBriefs:
- Drive innovation and efficiency with Ericsson Telco DataOps Platform
- How OSS/BSS is closing the loop for autonomous networks
- Advancing mission-critical networks with robust and reliable BSS solutions
- Transform invoice anomaly detection with AI smart encoders
- Maximize OSS/BSS impact with AI and Gen-AI
- BSS for sustainable choices: Exploring Electric Vehicle (EV) smart charging
- Monetizing enterprise 5G with a simplified customer experience
- Game Plan: BSS for 5G enterprise customer experience
- Full steam ahead for Industry 4.0: Exploring BSS for smart factories
- Capturing 5G monetization opportunities with 5G charging
- Monetizing 5G immersive experiences
- Consumers flex their 5G muscle. Can your BSS capitalize?
- Leverage AI for invoice anomaly detection
Press releases:
- Evolved Ericsson OSS/BSS portfolio to ignite CSP business and operational transformation
- Ericsson accelerates AI innovation and industrialization for OSS/BSS
- Cloud transformation: giffgaff successfully migrates Ericsson Mediation to AWS
- Telecom Egypt modernizes customer experiences with Ericsson Mediation
- Indosat Ooredoo Hutchison, Ericsson, and Google Cloud Introduce Cloud-Native Business Support System, Aim to Transform Indonesia’s Digital Future
- Ooredoo Qatar strengthens 5G and cloud-native capabilities with Ericsson Mediation
- Ericsson and Batelco expand mobile network in Bahrain
- Grameenphone to partner with Ericsson on AI-driven service creation to drive customer experience
- Ericsson partners with IBM to deliver the Emergency Services Network
- Grameenphone enhances customer billing precision with one of the world’s largest deployments of Ericsson Mediation
- Ericsson and Tmcel modernize OSS/BSS for enhanced service experience
- Ericsson and MTN Group extend BSS modernisation agreement to boost digital transformation in Africa
- Ericsson and Orange Egypt boost digital transformation
- Ericsson and Ooredoo Oman upgrade charging system for next-level digital service experiences
- Turkcell modernizes the Ericsson Mediation platform to meet growing technology demands
- Indosat Ooredoo Hutchison and Ericsson complete the world’s first full-stack Digital Monetization Platform Deployment
- Ooredoo Group selects Ericsson as Digital Transformation and Business Support Systems (BSS) transformation partner
- Indosat Ooredoo Hutchison and Ericsson Forged Joint Force, Adopt Cutting-Edge Technology in Customer Experience to Drives Indonesia Digitalization
Customer cases:
- Indosat Ooredoo Hutchison: BSS transformation for digital future enablement
- Indosat Ooredoo Hutchinson targets ARPU uplift with digital monetization platform
Videos:
- Transform data to enable AI with Ericsson Telco DataOps Platform
- Make your data more useful with Ericsson Telco DataOps Platform
- Stream Mediation helps you unlock the full potential of network data
Industry reports:
- IDC: Mapping the OSS/BSS transformation journey
- Omdia: Driving business growth with AI-enhanced OSS/BSS
- TM Forum article: The OSS/BSS cloud journey inflection point is here
- Omdia report: Telco BSS: The 5G B2B customer experience challenge
- Analysys Mason: Are you ready for the IoT market opportunity?
- TM Forum report: Is BSS ready to monetize enterprise 5G
- TM Forum report: Future Enterprise Billing