Securing 5G experience with software probes
Get customer centric insights from the start, to accelerate the 5G introduction without losing the focus on customer experience.
Customer centric insights from the start
Watch the video to get a quick view on how the Ericsson’s dual-mode 5G Core with built-in software probes and Ericsson Expert Analytics enables you to:
- Monitor and secure the 5G customer promise
- Significantly reduce the TCO
- Keep sensitive data secure
Built-in software probes for 5G insights from day one
When the 5G experience is everything, it’s crucial to deliver on customer expectations from day one. The journey to 5G Core makes network insights more important than ever, but the traditional approach to data collection is unsustainable. With Ericsson’s dual-mode 5G Core, software probes are built-in, securing the output and ensuring optimal performance.
5G Core is designed for security. One of the cornerstones of 5G Core is the new Service Based Architecture (SBA) and increased security, where all the traffic is encrypted. This poses a problem for traditional probing solutions when it comes to capturing the desired data without breaching security. Software probes ensure sensitive data gets from A to B while maintaining content encrypted. Any data can be delivered to selected consumers over a secured, transparent and standardized interface.
With quality, actionable data, Ericsson Expert Analytics with advanced troubleshooting, extracts customer-centric intelligence with pre-built insights for 5G. Powered by AI to enable a higher degree of automation, it simplifies assurance with full end-to-end monitoring and troubleshooting. Actions can be taken based on insights and recommendations.
Ericsson‘s software probe solution
Use case
BT and Ericsson join up to deliver cloud-native dual-mode 5G Core
The solution, delivered on BT’s Network Cloud, will form a key component in BT’s move to a single converged IP network. It will incorporate network orchestration and automation, including continuous delivery and integration processes (CI/CD), and be integrated into BT’s existing customer experience management platforms using Ericsson Expert Analytics together with Ericsson’s built-in software probes.
Howard Watson, CTIO of BT, says:
“Having evaluated different 5G Core vendors, we have selected Ericsson as the best option on the basis of both lab performance and future roadmap. We are looking forward to working together as we build out our converged 4G and 5G core network across the UK.
An agile, cloud-native core infrastructure is at the heart of our ambition to enable the next generation of exciting 5G services for our customers and give the UK the world-class digital infrastructure it needs to win in the future global economy.”
TPG Telecom launch troubleshooting solution to boost network performance
TPG Telecom has deployed, Ericsson's dual-mode 5G Core with built-in software probes and Ericsson Expert Analytics, to deliver end-to-end network visibility and reduced total costs. As a cloud-native software, its embedded scalability, agility and resilience means it is designed to flexibly handle TPG Telecom’s requirements as its network and use-cases evolve, adapting to any unexpected challenges. With this,TPG Telecom addresses the challenge of handling the ever-growing data in 5G.
Chris Tsigros, General Manager Cloud/Infrastructure NW Services, TPG Telecom says:
“TPG Telecom is committed to investing in cutting edge technology designed to provide superior network experience to every single one of our customers. The analytics and troubleshooting solution we’re implementing with Ericsson will help ensure we deliver a great experience for our customers. This new technology will change the way in which the TPG Telecom customer care team interacts with our customers, leading to greater effectiveness and increased customer satisfaction. It’s just another way we’re putting our customers first.”
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