Providing data driven support to optimize efficiency and secure network KPI's
Enterprises using private networks require easy and efficient operation, at the same time the criticality of network performance is crucial to avoid disturbances in the enterprise production. Ericsson has developed specific support services for private networks to meet the different needs in this industry. Service Continuity for private network, optimize the efficiency of operation and secure network KPI continuously. Network Support for private network will provide customers a data driven support to secure best possible uptime of the network with quick response on network issues and where Ericsson provide fault isolation on the entire private network.
Solutions offered
Customer Support solution
- Service Continuity team ensures service KPI 24/7 by detecting and preempting anomalies before impacting the network performance
- Emergency support with guaranteed SLA
- Guaranteed service KPIs for Private Network Solution, e.g., availability, latency, throughput
- Preemptive support and use case parsing, for example traffic monitoring, health checks and sleeping cell
- Standardized and flexible solution with economy of scale
- Automated and secure Network Intelligence assets with dedicated algorithms tailored for Private networks
Service Provider benefits
Critical performances
Operational efficiency
Data security & integrity
Scalability & flexibility
Use case - Support for Private networks using Service Continuity in automated ports
Smart and automated ports are the gateway to a new shipping age, which means they need:
- Streamlined and automated terminal and yard operations to avoid inefficiencies and congestion
- Cost efficient and scalable solution with the ability to add more capacity
- Security & safety in all dimensions
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