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      Dynamic Service Automation

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      Ericsson Dynamic Service Automation enables orchestration, management and assurance of services throughout their lifecycle using service-intent-driven automation. It helps communication service providers (CSPs) operate service automation efficiently and profitably while supporting human-in-the-loop control where needed.

      Ericsson Dynamic Service Automation is a modular, pre-integrated, use-case-driven solution that performs dynamic service-intent translation within and across domains. In enables CSPs to map business requirements to network capabilities, accelerating service roll-out while preserving control over quality, performance and resource allocation.

      The solution delivers catalogue of functional use cases available with Ericsson Service Orchestration and Automation product and verified according to an end-to-end solution architecture blueprint reducing time to market while optimizing costs and risks in project delivery.

      Built for extensibility and scalability according to customer-specific architectures, Ericsson Dynamic Service Automation supports open interfaces and configurable software artifacts for straightforward integration with existing OSS/BSS and cloud-native environments and extension into multivendor core and ran networks domains.

      Ericsson Dynamic Service Automation is built and evolves from the proven foundation of Ericsson Dynamic Network Slicing solution. Both solutions are powered by Ericsson Service Orchestration and Automation to enable CSPs to orchestrate, manage and assure different type of services: business services, operational services and differentiated connectivity slice-based services.

      With Ericsson Dynamic Service Automation, CSPs can facilitate monetization and eventually accelerate their journey toward autonomous networks level 4 in service layer.

      OUR KEY BENEFITS

      Faster time-to-market and accelerated monetization

      Ericsson Dynamic Service Automation maps business intent to network capabilities and automates service lifecycle tasks, enabling faster roll-out of new 5G and enterprise services and quicker monetization.

      Improved operational efficiency and reduced risk

      Modular, pre-integrated and use-case-driven architecture with open interfaces simplifies integration and operations, reducing manual work, errors and project risk while improving consistency across domains.

      Differentiated services and superior customer experience

      Intent-driven orchestration plus advanced assurance and closed-loop automation help maintain service quality, enforce SLAs and optimize performance, enabling differentiated offers and better experience.

      Service Orchestration and Assurance

      Multi-domain SOA product spanning access, transport and core – an engine of innovation.


      Service Orchestration and Assurance
      Overview Related Information

      Solution overview:

      Ericsson Dynamic Service Automation is driving the execution and verification of an end-to-end architecture blueprint for functional use cases to realize intent-driven service automation. It supports service design, fulfillment, assurance and closed-loop automation, driven from intent, enabling CSPs to rapidly introduce, customize and optimize services across heterogeneous and multivendor network environments.

      Ericsson Dynamic Service Automation provides a ready‑to‑run foundation for CSPs, combining capabilities, features and tangible deliverables that make service‑layer automation deployable at scale from day one. It delivers production‑grade software artifacts and a functional catalog of business, operational and network slice‑based use cases, standardizing deployments, reducing implementation risk and optimizing costs across both service and operations layers.

      Ericsson Dynamic Service Automation is modular, pre‑integrated and extensible via open interfaces. It enables intent‑driven orchestration (with human‑in‑the‑loop where needed), simplifies OSS/BSS and cloud‑native integrations, and provides dynamic cross‑domain control, allowing CSPs to simplify operations, safeguard service quality and deliver differentiated customer experiences.

      Ericsson Dynamic Service Automation solution offers:

      • Pre‑validated software artifacts on an end‑to‑end reference architecture:
        Pre‑built, tested service lifecycle flows for prioritized use cases such as enterprise VPN, 5G bearer provisioning, enterprise onboarding and network performance optimization. These artifacts accelerate deployment and significantly reduce custom development effort.
      • A functional service catalog:
        A ready‑to‑use catalog covering business and operational services, including both slice‑based and non‑slice services, mapped to the underlying domains and technologies. This becomes the foundation for standardized, repeatable and reusable service patterns.
      • Pre‑tested integration reference points:
        Reference integrations with Ericsson Service Orchestration and Assurance and key network, IT and analytics products including Ericsson Order Care, Ericsson Catalog Manager, Ericsson Digital Experience Platform, Ericsson Expert Analytics, Ericsson Telco IT AI Engine, Ericsson Network Manager, GitLab and Cloud Core Pipeline (CLCP), Ericsson Virtual Network Function Manager, Ericsson Intelligent Controller and RAN optimization tooling. These integrations reduce project risk, shorten implementation timelines and support heterogeneous, multi‑vendor environments.

      By combining an intent‑driven, reusable catalog approach with heterogeneous network support (including 5G Core, Evolved Packet Core, Standalone and Non-Standalone RAN, Cloud RAN and multi‑domain transport), Ericsson Dynamic Service Automation enables full end‑to‑end service lifecycle automation, from design and provisioning to change management, assurance and closed‑loop optimization. It effectively bridges commercial offers and network execution, consistently translating business and service intent into resource‑level actions across all domains.

      Ericsson Dynamic Service Automation is built and evolves from the proven foundation of Ericsson Dynamic Network Slicing solution that enables CSPs to orchestrate, manage and assure end-to-end slice lifecycles, operationalizing network slicing efficiently and profitably.

       

      Key features and capabilities:

      Ericsson Dynamic Service Automation turns complexity into competitive advantage by enabling:

      • Service-intent-driven orchestration:  Uses intent-based modelling and translation, including Intent Management Framework (IMF) capability of Ericsson Service Orchestration and Assurance, to convert service intent into resource intent seamlessly across and within autonomous domains. This cross domain coordination reduces operational issues and manual error as well as accelerate time to market services.
      • End-to-end service lifecycle management: Automation spans the complete service lifecycle including design, onboard, fulfill and configuration across Day 0, Day 1 and Day N, change management, assurance and closed-loop automation for both business and operational services.
      • Cross-domain coverage: Provides broad support across RAN, Core and Transport autonomous domains. In RAN autonomous domain it aligns with Open RAN and Service Management and Orchestration (SMO) standard decomposed architecture for Cloud RAN and purpose-built RAN. In Core autonomous domain it supports GitOps practices for service-intent-driven full configuration management, ensuring CSPs are ready for full automation in service and resource layer.
      • Assurance and closed-loop automation:  Integrates with Ericsson Telco IT AI Engine and Ericsson Expert Analytics to enable service and subscriber assurance and closed-loop across and within autonomous domains to maintain the service level agreement. This moves CSP operations from reactive troubleshooting to proactive, automated service optimization.
      • AI-driven execution: Facilitates AI-driven execution with orchestration of AI agents for all phases of the cognitive loop that helps to observe the data, detect problems, propose remedial measures, evaluate recommendations, and take corrective actions.
      • Open integration and extensibility: Supports open interfaces including TMF Application Programming Interfaces (APIs), Third Generation Partnership Project (3GPP) and autonomous networks/intent APIs. Its configurable artifacts enable straightforward integration with existing OSS/BSS stacks and cloud-native environments, minimizing integration complexity and accelerating time to market.

       

      The engine behind service-layer automation: As the service-layer automation engine, Ericsson Dynamic Service Automation provides dynamic service intent translation within and across RAN, Core and Transport domains, enabling the transformation from fragmented, domain-centric operations to truly end-to-end service management. It helps to map business and operational requirements, goals and constraints expressed and received from a service intent API to network capabilities and specific autonomous domain requests, accelerating service roll-out while preserving control over quality, performance and resource allocation.

      The solution delivers functional catalog of use cases via technology software artifacts that are programming the Ericsson Service Orchestration and Assurance platform. The reference assets reduce risk and shorten time to market while optimizing costs when deploying the Ericsson Service Orchestration and Assurance platform. Built for extensibility and scalability according to customer-specific architecture, Ericsson Dynamic Service Automation provides an end-to-end architecture blueprint for the verification of reference use cases. 

      With Ericsson Dynamic Service Automation, CSPs can accelerate their journey toward autonomous networks level 4 and enable high value scenarios for service operational flows in the different service categories.

      From service intent to network actions: Ericsson Dynamic Service Automation use cases demonstrate and realize the Ericsson Service Orchestration and Assurance platform’s role in service layer for service management by using the received service intent, such as optimize coverage in cluster X or apply new roaming policy. For the received service intent, Ericsson Dynamic Service Automation generates, validates and orchestrates the coordinated resource intent toward the RAN, Core, Transport and Cloud domains. The Autonomous Network Levels Evaluation Tool (ANLET) is used for each use case to secure the implementation for each operational flow.

       

      The value delivered:

      Ericsson Dynamic Service Automation delivers measurable, strategic value across the dimensions that matter the most: speed, efficiency, service quality and long‑term agility. It goes beyond tactical automation to underpin new business possibilities:

      • Faster time‑to‑market and accelerated monetization:
        By mapping business intent directly to network capabilities and automating service lifecycle tasks end‑to‑end, Ericsson Dynamic Service Automation reduces the time needed to introduce and scale new 5G and enterprise services. CSPs can respond to customer demand faster, industrialize new offers and monetize network investments sooner.
      • Improved operational efficiency and reduced risk:
        A modular, use‑case‑driven architecture with open interfaces and a reusable service catalog simplifies integration and day‑to‑day operations. Standardized patterns, pre‑tested integrations and closed‑loop automation reduce manual work, minimize configuration errors and lower project and operational risk, translating into tangible OPEX savings.
      • Differentiated services and superior customer experience:
        Intent‑driven orchestration combined with advanced assurance and AI‑enabled closed loops ensures that service quality is continuously monitored, enforced and optimized in real time. SLAs are applied automatically across domains, enabling CSPs to offer differentiated services with provable performance and experience, strengthening customer relationships and reducing churn.


      Ericsson Dynamic Service Automation is designed to evolve alongside network technologies and CSP business strategies. As CSPs introduce 5G Advanced capabilities, expand Cloud RAN, integrate new Transport technologies or adopt higher levels of autonomous network capabilities, Ericsson Dynamic Service Automation can be extended incrementally protecting existing investments and avoiding disruptive re‑platforming.

      Evolving continuously as 5G capabilities advance, Ericsson Dynamic Service Automation is the strategic solution for autonomous, intent‑driven service operations—enabling leadership in 5G enterprise services, private networks and differentiated connectivity, with greater speed, confidence and control.