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Harnessing the 5G consumer potential

The revenue opportunity uncovered

5G consumer revenues for service providers

In this joint report between Ericsson ConsumerLab and Omdia, we uncover the importance of the consumer market and the revenue opportunity for communication service providers enabled by 5G until 2030.

Ready to unlock the consumer potential of 5G?

The report reveals which 5G use cases will help boost consumer revenues for service providers who are proactive. The advantages of 5G for the consumer market go beyond just dealing with the ever growing consumer data traffic demand. By being proactive and focusing on bundling relevant use cases and tariff innovation the service providers can drive 5G consumer adoption and differentiation, leading to astonishing revenue gains.

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5G consumer potential webinar

The webinar reveals the impact of 5G on service providers consumer business and opportunities it creates to grab a bigger share of consumer revenues flowing over 5G networks.

Click to see the webinar

Key findings

Higher share of wireless service revenues

01. High share of wireless service revenues

The consumer market already generates a higher share of wireless service revenues for service providers and will continue to grow in importance with 5G.

The 5G technology platform

02. The 5G technology platform

Service providers will provide the 5G technology platform that underpins nearly USD31 trillion in cumulative consumer revenues for the ICT industry by 2030. Service providers could clinch a cumulative USD 3.7 trillion of these 5G-enabled consumer revenues by 2030.

The impact of the pandemic

03. The impact of the pandemic

The pandemic has impacted consumer willingness to pay a 20 percent 5G premium, reducing it by half; however, 1 in 3 early adopters globally are still willing to pay a 20 percent premium.

Opportunities with 5G use cases

04. Opportunities with 5G use cases

Service providers can directly generate USD 131 billion by 2030 from digital service revenues by proactively developing and marketing 5G use cases. Key opportunities lie with enhanced video, advertising, in-car connectivity and extended reality.

The proactive approach

05. The proactive approach

By being proactive in driving 5G differentiation, service providers could gain a 34 percent higher 5G ARPU by 2030, growing their consumer revenues at a CAGR of 2.7 percent up to 2030 as opposed to a flat revenue with a passive approach.

Key recommendations

Harnessing the 5G consumer potential - Key recommendations

01. Service providers should establish high-quality 5G coverage early. Half of early mover 5G carriers have increased market share already.

02. The consumer market is an attractive 5G revenue opportunity for proactive service providers. Leverage ecosystem partnerships to capture an even higher share of USD 31 trillion addressable consumer revenues that will flow over 5G networks.


03. Communications service providers should see use cases/digital services as a way of differentiating their 5G offering.


04. 5G connectivity still remains the biggest revenue driver. The greatest revenue boost will come from bundling use cases with 5G tariffs to be able to convince consumers of the value of 5G network platforms.

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