A fan at a soccer game uses phone to access information.

Elevate 5G consumer experiences

Differentiate and personalize your offerings to realize new revenue opportunities

5G for consumers

Available in:

The drive for business model innovation

CSPs globally are starting to reimagine their 5G offerings in response to consumers demanding both better connectivity and new types of mobile applications. Service innovation is a key component in staying relevant to consumers, and in driving profitable growth for the CSP. The new capabilities of the 5G networks provide the tools for this innovation, introducing user experience as the new currency. From real-world success stories to hands-on consumer market insights, explore how 5G unlocks new business models and new ways of promoting mobile connectivity to consumers.

As 5G becomes widely available, consumer expectations are shifting - meaning the telecom industry’s major players need to adapt to stay ahead of competition. Our guide dives into how operators can focus on building unique customer experiences using innovative, customer Experience 5G propositions.

Discover how to create high-quality consumer experiences to drive loyalty, open up new revenue streams and attract new subscribers.

Download the guide

Next steps in monetizing 5G

How are CSPs capturing the value of 5G? Patrik Cerwall, founder of Ericsson Mobility Report, describes new ways operators can drive revenue and create new value.

Supertree Grove at Gardens by the Bay in Singapore, with towering vertical gardens and cityscape.

Case study: Discover Singtel's Journey to Differentiated Connectivity

Explore Singtel's stepwise journey: exploration, scale, and commercialization. Starting with a network slicing proof of concept at the 2022 Grand Prix Singapore, Singtel enhanced fan experiences with premium connectivity.

A woman with a tablet beside a camper van in the evening.

The future of unlimited data

Is it time to rethink unlimited data? Learn how the new network functionalities of 5G are meeting the needs of consumers and redefining the value of data.

Connect every corner of the world

As millions of people worldwide wait for reliable home broadband, a projected 300 million customers will turn to Fixed Wireless Access (FWA) – an efficient, scalable alternative – by 2028. And with smart, targeted deployments, research shows that investment can pay off in under two years.

On June 5, 2024, the live television broadcast of a Nordic Derby match utilized 5G mmWave on a 5G standalone (SA) network for the first time. Ericsson, 3 Denmark, TV 2 and Sony successfully delivered a live sports experience with exceptional capacity and stability.

"Pretty proud of the network's performance. 5G standalone with millimeter technology really came through tonight."

Stefan Ring, Head of Network Operations & Customer Quality, 3 Denmark

Tele2 makes the fan experience memorable

Tele2 marked their continued focus and roll out of 5G by ensuring fans got a seamless connectivity experience to share, interact and stream content during a major concert at the iconic Strawberry Arena in Stockholm, Sweden.

Person holding mobile telephone, filming an event.

Gold medal 5G connectivity in Paris

Ericsson supported French telco Orange provide high-performing 5G mobile connectivity to fans during a global sports and athletics event in Paris.

Next-level fan experiences

Dive into the story of Magnus Bjorkman who used 5G to power a new level of co-creation to redefine fan engagement and gamification in sport.

Elevating 5G with differentiated connectivity

Differentiated connectivity lets service providers deliver personalized 5G experiences and performance assurance for the rising demand of generative AI apps.

Read the report