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      Mission critical Firefighters and fire engine

      Transforming public safety operations through modern networks

      Public safety

      Public safety communications have traditionally relied on dedicated, isolated networks. Today, as emergency response becomes increasingly complex and interconnected, modern communication networks are becoming central to how first responders coordinate, share critical information, and save lives. The evolution of these networks reflects broader transformations in how societies prepare for, respond to, and recover from emergencies

      Why modernize?

      Modern networks: The foundation for tomorrow's public safety operations

      Public safety is undergoing a fundamental transformation. Agencies worldwide are migrating from legacy narrowband systems to 4G and 5G broadband networks—unlocking capabilities that fundamentally change how emergency response operates.

      This isn't about replacing old technology with new technology. It's about enabling a complete reimagining of emergency response: faster coordination, richer situational awareness, better outcomes, and sustainable infrastructure for decades to come.

      The agencies accelerating this transformation are gaining competitive advantages in emergency response effectiveness, operational efficiency, and cost management.

       Ericsson Mission Critical Networks

      What mobile broadband networks enable for public safety

      Broadband networks fundamentally expand what's possible in emergency response. These capabilities justify investment and explain why modernization is becoming a priority for forward-thinking agencies.

      1
      Real-time situational awareness

      From voice to vision

      Broadband networks enable incident commanders to see what's happening in real-time. Video feeds from drones and mobile units, live location tracking, thermal imaging, and interactive mapping tools give responders unprecedented awareness of emergency situations.

      Outcome: Faster, better-informed decisions. Reduced operational delays. Improved resource allocation based on actual conditions rather than voice reports.

      2
      Unified multi-agency coordination

      Seamless communication across organizations

      Broadband networks unify communication across police, fire, medical services, federal agencies, and critical infrastructure operators. Instead of managing separate systems and manual coordination, agencies share common platforms and real-time information.

      Outcome: Faster multi-agency response to complex emergencies. Reduced confusion and miscommunication. Significantly improved outcomes for large-scale incidents.

      3
      Network resilience and reliability

      Communications that survive emergencies

      Modern networks can be architected with redundancy that function even when primary infrastructure is damaged. Resilient networks ensure connectivity continues in compromised areas when communication is most critical.

      Outcome: Communication availability during the emergencies that damage standard infrastructure. Faster restoration of critical services. Reduced vulnerability to infrastructure failures.

      4
      Operational efficiency & cost sustainability

      Doing more with smarter infrastructure

      Standardized 4G/5G infrastructure with priority access and service-level guarantees enables agencies to reduce capital costs and ongoing operational overhead. Modernization budgets can focus on capabilities and training rather than maintaining aging systems.

      Outcome: Lower total cost of ownership over time. Resources redirected toward operational improvements and staff development for operational improvements and staff development. Sustainable infrastructure investments.

      5
      Future readiness and continuous evolution

      Built for tomorrow's capabilities

      4G/5G networks are designed to evolve. Emerging capabilities—AI-powered features, advanced analytics, autonomous systems, enhanced cybersecurity—can be deployed without replacing underlying infrastructure. Agencies invest in transformation once, then benefit from continuous capability improvements.

      Outcome: Technology investments remain relevant and competitive for decades. Access to emerging capabilities without recurring major infrastructure investments.

      6
      Enhanced response effectiveness

      Better outcomes when it matters most

      Unified communications, real-time data, and better coordination tools mean responders spend less time on logistics and more time on actual emergency response. Faster information flow reduces decision-making delays. Integrated platforms improve inter-agency collaboration.

      Outcome: Demonstrably faster response times. More efficient resource allocation. Measurably better outcomes during critical incidents—lives saved, property protected, services restored faster.

      Accelerating the transformation

      Navigating the path to modern networks

      Transformation to broadband networks is complex, but structured approaches are helping agencies overcome challenges and accelerate deployment. Rather than attempting complete overnight transformation, operators and agencies can deploy broadband capabilities in phases: pilot programs in specific regions or departments → gradual expansion → full operational deployment. This reduces risk, allows for learning and adjustment, and spreads costs over time.

      This phased approach delivers immediate benefits: reduced operational disruption, time to build internal expertise, and ability to demonstrate value and secure continued funding. Successful modernization requires clear planning, phased implementation, and the right partners. Ericsson is here to guide you through this journey, offering expertise, proven solutions, and support at every stage of your transformation.

      Agencies taking a structured approach to modernization are accelerating their transformation timelines while building organizational confidence and capability. Ericsson has supported public safety agencies across the globe and is a clear market leader in mission-critical broadband transformation. Let us help guide your public safety transformation.

      Unlocking continuous innovation through modern networks

      When you transform to standardized 4G/5G architecture, you gain more than modern broadband capabilities—you unlock access to an open, collaborative ecosystem for continuous innovation.

      Unlike proprietary systems that lock agencies into single-vendor solutions, modern broadband networks enable public safety agencies, network operators, technology partners, and solution providers to work together seamlessly. You can choose best-of-breed solutions for your specific needs while maintaining interoperability and future readiness.

      Ericsson provides the mission critical networks and coordinates the ecosystem of partners and innovators building on it. Your transformation isn't just about technology—it's about joining a collaborative community driving public safety forward.

      Secure Wireless Edge Solutions for Emergency Services

      For emergency services organizations on the frontlines, secure wireless connectivity is a lifeline. You rely on fast and always-on access to apps and data to perform your mission, whether in a vehicle, station, or in the field. We help you to better perform your duties safely and efficiently.

      Ericsson at CCW 2026

      Freddie Södergren, Head of Mission Critical Networks, Ericsson,  walks through the key highlights from the event and showcases how Ericsson is helping shape the future of mission-critical connectivity for public safety. From modern 4G and 5G networks to resilient, secure, and interoperable solutions, see what Ericsson presented to support first responders and critical operations when communication matters most

      Ericsson at CCW 2026

      Featured reference cases:

      France - Ericsson and ACMOSS

      Transforming emergency response in France with a highly secure, resilient, and interoperable 4G/5G broadband network

      Finland - Helsinki Ericsson and Erillisverkot – the next chapter

      Empowering first responders in Finland with a next-generation 5G public safety network

      Hungary - Pro-M and Ericsson

      Securing the future of public safety in Hungary with a next-generation broadband PPDR network

      Sweden - mission-critical broadband services

      See how the Swedish Civil Defence and Resilience Agency shares its vision for transforming communications and moving toward a next-generation Mission Critical Network.

      Video courtesy: Swedish Civil Defence and Resilience Agency

      Mission Critical Communications: Empowering public safety agencies with mission-critical 4G and 5G

      Enable 5G for business with Mission Critical Communications.

      Read more

      Watch the MWC 26 panel: The future of mission-critical broadband

      Leading public safety and telecom experts discuss how hybrid connectivity enables secure, reliable mission-critical broadband for first responders. This 50-minute session covers the shift to 3GPP-based networks, public-commercial collaboration, and next-generation emergency communications.

      Featuring: ACMOSS, Erillisverkot, FirstNet Authority, Swedish Civil Defence and Resilience Agency, Telia, and Ericsson.

      Moderated by Freddie Södergren (Head of Mission Critical Networks, Ericsson).

      Featured content

      Paper | Reliable communications during major events

      Large-scale events pose unique communication challenges, requiring reliable networks for attendees and public safety personnel. RAN sharing offers an effective solution, enabling public safety operators to utilize commercial networks while ensuring dedicated services. Discover how Ericsson's innovative approaches enhance connectivity and safety during critical events.

      Case | Securing the future of public safety in Hungary

      Discover how Pro-M has partnered with Ericsson to deliver a dedicated, secure and resilient Public Protection and Disaster Relief (PPDR) network for mission critical communications, leveraging the power of 4G and 5G to empower first responders with the tools they need to work safely, quickly and efficiently.

      Blog | 5G for mission critical communications

      Ericsson and Verizon jointly conceived the idea of THOR and partnered together in every step of building the network solution. THOR was designed and built by Verizon and Ericsson, with first responders in mind, to deliver a network platform regardless of the current landscape where it is deployed. Leveraging Verizon's 5G millimeter wave spectrum assets, the platform is able to provide the bandwidth necessary for mission critical solutions for first responders and government agencies.

      News | Band 68 spectrum: a lifeline for public safety services in Europe

      Learn more on how Ericsson together with leading industry players Crosscall, Qualcomm Technologies, Inc., and Streamwide demonstrate live how services can be deployed on a wide scale using Public Protection and Disaster Relief (PPDR) Band 68.

      Blog | Unlocking 5G technologies for mission-critical networks using narrowband spectrum

      Explore the use cases and deployment scenarios for mission-critical networks that require narrowband spectrum.
      Learn about recent advancements in 3GPP technologies that enable 5G for use in narrowband spectrum with channels less than 5 MHz.

      Case | High tower, high power

      Teracom and Ericsson jointly demonstrated the usage of Teracom’s infrastructure of high masts to connect a deployable network for Mission critical communication.

      Blog post | How to unlock the full potential of mission-critical 4G and 5G?

      The answer is: With proper service and user migration planning. Life as we know it would be unthinkable without public safety and critical-infrastructure industries like railways and utilities. 

      Blog post | Lifesaving potential of mobile connectivity

      There is lifesaving potential in mobile connectivity. Think less phone calls to emergency services, and more the unique challenges that mobile connectivity, including 5G technology, can overcome.

      Omdia: Mission critical networks demand more:

      Rethink your OSS and BSS

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