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Ericsson hosts speakers from NASA Jet Propulsion Lab and ITU at Global Microwave Meeting
Third annual event tackles the challenges of wireless networking on the road to 5G, spurred by growth in Internet of Things (IoT). Led by speakers from NASA Jet Propulsion Laboratory, ITU, Dell’Oro Group, industry and academia, sessions will fuel creativity, enabling participants to explore the impact of 5G evolution and new IoT use cases. Global Microwave Meeting takes place May 31 - June 1, 2016 in Gothenburg, Sweden.
Ericsson and Earth Institute: ICT accelerates action on Sustainable Development Goals
New report calls on governments to harness technology, investment and new types of partnerships to achieve United Nations Sustainable Development Goals (SDGs). Case studies – including digital education and mobile money – illustrate transformative potential of ICT. Analysis of current SDG indicators highlights the need for new measurements to capture impact of technological transformation.
Ericsson joins the SMART Africa Alliance to drive a digital Africa
Ericsson joins the SMART Africa Alliance as technical advisor to advance Africa through ICT. Ericsson to work closely with Member States and private sector agencies to scope the roadmap and implement solutions for a fully knowledge-sharing Africa. New agreement follows Ericsson’s partnership with Rwanda on the implementation of the SMART Rwanda Master Plan, also aligned to the principles of the Smart Africa Manifesto.
Elaine Haher named TM Forum distinguished fellow
Leadership and pioneering efforts have helped advance industry. Annual recognition honors long-standing excellence in communications.
Consumers challenge operators to deliver the one-click experience
Operators consistently lag behind best-in-class brands in terms of creating a digital experience, overall brand favorability and satisfaction. One-click experience, excellent customer service and proactivity are among the top five drivers of brand satisfaction for consumers. Consumers want a seamless omnichannel experience, and challenge operators to think about how to better respond to the new customer journey.