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Hear from service providers

Ericsson customers discuss BSS and 5G monetization challenges, opportunities and successes.

Telia customer testimonial BSS 2022

Ericsson and Telia deliver zero-touch automation to enhance customer experience

Telia Head of Products and Production Services, Ida La Spisa, discusses Telia’s major digital transformation and its partnership with Ericsson.

City surrounded with trees.

Chunghwa Telecom | ODA-inspired Operation Automation

CHT and Ericsson leverage TM Forum’s Open Digital Architecture (ODA) to transform 26 in-house OSS/BSS stacks to 11 ODA-based plug-and-play building blocks, resulting in a 7.5-fold reduction in digital service launch time.

Vivo HQ

Vivo | BSS modernization

Vivo Brazil Andre Kriger, speaking as CIO, provides an overview of Vivo and its massive BSS transformation, outlining why Vivo selected Ericsson and the key goals it has already met, including zero downtime upgrades.

Telstra use case

Telstra | Pre-paid transformation

Telstra successfully transformed its Pre-Paid Mobile offering using Ericsson Digital BSS in a  customer-centric front-end digital transformation.

Cars approach tunnel below hillside of colorful houses.

Digitel | Optimizing billing with Ericsson Digital BSS

Digitel executives discuss how Ericsson and Digitel teams worked closely together to transform a legacy billing system, taking the billing process from two weeks to immediate. Read the full case summary

Singapore skyline at night with Marina Bay Sands lit up.

Singtel | The first and most powerful 5G standalone network in Singapore

Singtel’s 5G Standalone (SA) network offers blazing fast speeds, hyperconnectivity, and a myriad of possibilities for both enterprise and consumers. Learn about Singtel’s journey to get there.

Kee Yaw Yee, CIO of StarHub

StarHub | Preparing for billing for the future

StarHub CIO Kee Yaw Yee is implementing an exciting challenger vision of innovation and digitalization as the company prepares for 5G.

Eton Shu

Far EasTone | A BSS digital transformation

Far EasTone has decided to reposition its enterprise strategy. They have teamed up with Ericsson to change their IT systems to prepare for 5G and IoT.

 

Abdelbagi Ahmed

Zain Group | Ericsson Mediation

Zain Group’s Abdelbagi Ahmed discusses how the operator is using Ericsson Mediation to handle a huge increase in CDR generation.

 

Euclides Manuel, Planning Manager – Unitel Angola

Unitel | Ericsson Mediation

Euclides Manuel from Unitel Angola shares how Ericsson Mediation has become a “magical box“ to support Unitel’s business.

 

Wellington Sibande

MTN | Ericsson Catalog Manager

Wellington Sibande describes how MTN leveraged Ericsson Catalog Manager to allow its customers to build their own customer experience.

 

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