For 20 years, Ericsson Response has played a leading role in the UN Emergency Telecommunications Cluster (ETC), a global network of organizations that work together to provide shared communications services in humanitarian emergencies. Our partners include the World Food Programme, the UN Office for Coordination of Humanitarian Affairs, UNICEF, the Swedish Civil Contingencies Agency MSB, and Save the Children.
When Ericsson Response volunteers arrive in a disaster zone, their role is to enable temporary voice and data connectivity so that humanitarian relief agencies can quickly coordinate their relief efforts. Ericsson Response works together with relief agencies, governments and local authorities to prioritise deployments in affected areas, using its telecoms skills and technology to bring together the aid organizations that help alleviate the affected populations. Volunteers remain in the affected areas enhancing and maintaining networks and equipment until local services have sufficiently recovered or until the temporary network capacity is no longer needed.
Based entirely on staff volunteers, Ericsson Response has helped out in humanitarian disasters for 20 years, in a wide variety of situations around the world.
The key role of Ericsson Response is to install and maintain temporary internet connectivity until local services have sufficiently recovered or until increased capacity is no longer needed.