We understand that privacy is an important issue for users of, and visitors to, the Ericsson Internet site www.ericsson.com and its related domains. The following information is designed to help visitors understand what information we collect from our site, and how we handle and use the information after that.
Information collection and use
Ericsson may collect information from our users at several different points on our website. Ericsson may also transfer the information collected to any relevant unit within Ericsson, and located anywhere in the world.
If a user contacts Ericsson with an inquiry, the user may need to provide Ericsson with personal information (for example contact details). Ericsson will use this personal information to respond to the inquiry and track further correspondence. Information can also be used for marketing purposes and to compile statistics on response handling, etc.
If a user wishes to subscribe to Ericsson information such as press releases including financial reports, we ask for an email address. Ericsson will use this e-mail address to send the requested information.
How to subscribe and unsubscribe: Users may open or cancel subscription(s) of press releases including financial reports at any time by filling in the form on https://www.ericsson.com/en/news-and-events/latest-news/press-subscription.
Orders, surveys and contests
We may request information from users in order forms. Here a user must provide contact information (such as name and shipping address) and, sometimes, financial information (credit card number, expiration date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as gender, age, level of education). Survey information will be used for purposes of marketing, monitoring or improving the use and satisfaction of this site. For contests, contact information will be used to register participants, notify the winners and award prizes, etc.
We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
Ericsson may use information collected from users, for sales and marketing purposes, including email marketing. We may combine this information with data obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with users. As a company with global activities, customers and partners we may need to transfer personal data to any country in the world. Users may choose not to receive marketing materials by following the unsubscribe instructions included in each e-mail. Please note that the above does not affect users’ ability to reject cookies in accordance with the cookie information.
This site may contain links to other sites. Please take note that Ericsson is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.