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Privacy policy

Internet privacy policy

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Internet privacy policy

We understand that privacy is an important issue for users of, and visitors to, the Ericsson Internet site and its related domains. The following information is designed to help visitors understand what information we collect, and how we handle and use the information after that.

We will follow the Ericsson privacy principles.

Information collection and use

The data controller in the case of is Ericsson AB, Stockholm. The data controller in the case of other websites that reference or otherwise use this Internet privacy policy is the Ericsson group entity set out in the website that references to this Internet privacy policy.

Some Ericsson group entities, offerings, programs and/or websites may have their own, possibly different, privacy policies. We therefore encourage you to read the privacy policy of each of the Ericsson websites, offerings, or programs you visit or review.

Ericsson may collect information from our users at several different points on our website.


If a user wishes to subscribe to Ericsson information via the website such as press releases including financial reports, we ask for an email address. Ericsson will use this e-mail address to send the requested information.

How to subscribe and unsubscribe: Users may open or cancel subscription(s) of press releases including financial reports at any time by filling in the form here.

Orders, surveys and contests

We may request information from users in order forms. Here a user must provide contact information (such as name and shipping address) and, sometimes, financial information (credit card number, expiration date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as gender, age, level of education). Survey information will be used for purposes of marketing, monitoring or improving the use and satisfaction of this site. For contests, contact information will be used to register participants, notify the winners and award prizes, etc.

Third-party services

We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.


Extranets provide customer-specific content and functions. For this site to properly fulfill its obligation to Ericsson's major customers, we must mutually agree on which personnel may access specific extranet content and use specific extranet functions. Ericsson uses cookies, together with additional security mechanisms, to identify and track the registered users who enter extranet or other restricted-access portions of (and its related domains).

External links

This site may contain links to other sites. Please take note that Ericsson is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies or privacy statements of each and every site that collects personally identifiable information. This privacy policy applies solely to information collected by this site.

Changes to Ericsson's Internet privacy policy

Ericsson may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.

How to contact Ericsson 

It's important to us at Ericsson to hear what users have to say about our services, and our policies. If you as site user have any questions, concerns, or complaints, or want to let us know what you think about any of our off-line and on-line products and services, you can use our general Contact Form.

If you want to access or have another request regarding your personal data, you can do that via sending an e-mail to HR Direct
Ericsson staff with direct access to HR Direct who wish to file a complaint or a request pertaining to their Personal Information shall contact HR Direct.

If you have any questions or a complaint pertaining your Personal Information you can also contact the Group Data Protection Officer by postal mail at Ericsson AB, Group Function Legal Affairs, 164 80 Stockholm, Sweden or you can send an e-mail to

It is also possible to contact a local Data Protection Officer, in Austria, Germany, France, Ireland, Italy, Poland, Portugal, Spain, Sweden, Switzerland and United Kingdom, via sending an e-mail to HR Direct.

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