Network Performance

Ericsson Network Performance

At the heart of great user experience

When network meets high customer expectations

When it comes to what customers want from your network in the 5G era, the answer is simple – the best user experience possible. They want experience to be fast, reliable and available, and if you want to meet their expectations and keep their loyalty, your network needs to be constantly evolving. With our leading position in 5G Network Performance and our vast experience of RAN technologies, Ericsson can help you deliver everything you need to give end users the great user experience they desire.

How do we achieve great Network Performance?

Are you curious to explore what goes into great Network Performance?

Watch the video | 1 min 30 sec

Why Network Performance is vital

  1. Superior Network Performance offers service providers greater opportunities to monetize 5G networks by meeting the ever-increasing demand for data while at the same time providing greater return on investment
  2. According to the Ericsson ConsumerLab report  5G Pacesetter, quality-led service providers strive to deliver both excellent network coverage and performance in their market
  3. They lead on consumer perception and satisfaction:
  • They are seen as 5G leaders by 70 percent of their own customers.
  • They are three times more likely to retain customers and have 50 percent more customers who plan to upgrade.
  • They are rewarded with an uplift in revenues due to their proactive efforts.  
  • They are nearly twice as likely to grow their average revenue per user (ARPU) and mobile services revenues by at least one percent year-on-year
Share of service providers with at least 1 percent growth in ARPU Q1 2020–Q2 2021
2X

5G Pacesetters are two times more likely to grow ARPU and mobile services revenues compared to other service providers.

Ericsson Performance leadership

69%

Best "Public Benchmarking Win Rate" (relevant Ericsson RAN hardware and software)

 

Ericsson is the leader with wins in benchmarking reports (period January 2022 to January 2023)

 

Our portfolio in action

At Ericsson, we believe that our Network Performance is second to none – but don’t just take our word for it.

We use a defined metric called “Public Benchmarking Win Rate” which relies on the existing public benchmarks from the following entities:

  • Umlaut Benchmarks and audits with drive tests
  • Umlaut Benchmarks and audits based only on crowdsourced data
  • Opensignal
  • Ookla
  • Tutela reports, considering only countries with dedicated reports
  • NET CHECK / CHIP Magazine
  • Regulator Benchmark

The metric measures the percentage of wins of Ericsson RAN customers divided by the total number of benchmark reports where Ericsson has relevant RAN footprint.

Ericsson unique differentiators

Ericsson unparalleled RAN performance is achieved by embracing cross platform deployments thanks to our proven expertise and design experience developing the best-in-class hardware, innovative software and partnership collaboration with our customers. Our key differentiators are:

166 %
Better uplink throughput with Uplink Booster and Massive MIMO at field measurements
11 .18 Km
World-first millimeter wave extended range achieved by Malaysian service provider DNB with 1 Gbps peak throughput
> 60 %
Better mid-band reach compared to Dual Connectivity with 5G Carrier Aggregation industry-leading Coverage Boost, field-proven
7 .3Gbps
Download peak speed benchmark achieved in Telstra’s live commercial network for a single user with NR-DC and 256 QAM

Ericsson Network Performance Visualizer

Explore network performance with our interactive web application to get insights about trends in different regions of the world, and understand how network deployment strategies can impact 5G and 4G user experience

  • Fully anonymized aggregated data from Ericsson networks only.
  • 2.2+ Million cells data from 70+ live mobile networks.
  • 5G and 4G network performance metrics.
Explore now

Customer success cases

Get inspired by our customer cases where the people behind their success talk about their experiences and share some tips on how they are building some of the best networks in the world – together with Ericsson.

 North America  Europe & Latin America  North East Asia  Middle East & Africa  South East Asia Oceania & India
Customer success case viewer
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Key Network Functionalities

RAN SW feature


Telstra and Ericsson achieve world’s longest distance 5G call

Category: RAN SW Feature
Date: 28-Jun-2021

Australia's Telstra, in collaboration with Ericsson, today announced the successful completion of a 5G Standalone (5G SA) data call (113 km) from a Telstra commercial mobile site in Gippsland, Victoria.

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Telstra and Ericsson extend reach on 5G mid band to 100km

Category: RAN SW Feature
Date: 28-Feb-2023

Telstra, in collaboration with Ericsson announces a world-first achievement and a successful completion of a 100km long-range 5G data call on a mid-band Time Division Duplex (TDD) Advanced Antenna System (AAS) radio in a live commercial network, through a new software feature that extends the maximum cell range from 15km out to 100km. The extended range feature will enable Telstra to broaden the benefits of 5G Massive MIMO AAS radios to even more rural and regional areas, delivering 5G capacity and downlink speeds to more customers.

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Telstra partners with Ericsson for upcoming 5G Standalone services for enterprises

Category: RAN SW Feature / Cognitive SW & AI
Date: 01-Sep-2022

In a world first, Telstra and Ericsson have stepped outside the lab to deploy an automated standards-based network slicing service orchestration capability in the commercial network using Ericsson Orchestration and Ericsson Inventory. Together with the 5G RAN and dual-mode 5G Core, these capabilities enable Telstra to provide enterprise customers with new differentiated services that have the potential ability to deliver assured network characteristics such as throughput, latency and resilience required to support digitised operations and processes.

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Rogers tackles network energy consumption

Category: RAN SW Feature / Sustainability
08-Dec-2022

Utilizing Ericsson solutions which reduce carbon emissions and provide cost savings while improving network energy performance, Rogers saved 25 GWh of power annually, which equals 3k metric tonnes of CO2 emissions

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Industry-first 5G feature enables lower latency and increased battery life

Category: RAN SW Feature
Date: 14-Jul-2021

Telia and Ericsson successfully test a new 5G feature that allows more efficient use of mobile network resources using a 5G smartphone form factor mobile test device powered by Snapdragon® Modem-RF System

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Ericsson, STC, and Qualcomm Technologies, elevate user experience by pushing the uplink speed boundaries

Category: 5G RAN SW feature
Date: 08-Feb-2023

Ericsson, stc, and Qualcomm Technologies pushing the uplink speed boundaries in a data call that enables new 5G use cases requiring high uplink capacity and throughput.

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Seamless customer experiences during F1 using Ericsson’s 5G Network Slicing in Singtel's 5G SA Network

Category: 5G RAN SW feature / 5G Stand-alone
Date: 27-Oct-2022

Live Singtel 5G Standalone network powering seamless 5G experiences during Singapore Grand Prix 2022 using Ericsson’s Dynamic Radio Resource Partitioning 5G Network Slicing technology

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Far EasTone and Ericsson deliver Smart Patrol Car solution to Taiwan police using 5G network slicing

Category: 5G RAN SW feature / 5G Stand-alone
Date: 01-Jan-2023

Far EasTone and Ericsson developed a new Smart Patrol Car use case that taps network slicing capabilities on a 5G standalone network.

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FET and Ericsson multiple network slicing case study

Category: RAN SW feature and 5G Stand-Alone
Date: 08-Feb-2022

Far EasTone and Ericsson marked a breakthrough in 5G network slicing with the world’s first 5G end-to-end (E2E) multiple network slicing on multiple commercial Android devices. The trial allowed each app to have its own communication channel with promised speed, latency and reliability – all on one device and one network.

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Bridging the digital divide with FWA

Category: RAN SW Feature / Millimeterwave
01-Oct-2022

UScellular was the first service provider to offer consumers and enterprise Fixed Wireless Access (FWA) services, using 5G extended-range millimeter-wave (mmWave) to target digital divide areas in rural America, reaching coverage of over 5 km.

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Millimeterwave


Telstra, Ericsson and Qualcomm achieve new download speed benchmark

Category: Millimeterwave
Date: 08-Dec-2022

Telstra, Ericsson (NASDAQ: ERIC) and Qualcomm Technologies, Inc. today announced a new 5G download peak speed benchmark of 7.3Gbps achieved in Telstra’s live commercial network.

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Cognitive SW & AI


Telstra partners with Ericsson for upcoming 5G Standalone services for enterprises

Category: RAN SW Feature / Cognitive SW & AI
Date: 01-Sep-2022

In a world first, Telstra and Ericsson have stepped outside the lab to deploy an automated standards-based network slicing service orchestration capability in the commercial network using Ericsson Orchestration and Ericsson Inventory. Together with the 5G RAN and dual-mode 5G Core, these capabilities enable Telstra to provide enterprise customers with new differentiated services that have the potential ability to deliver assured network characteristics such as throughput, latency and resilience required to support digitised operations and processes.

Read more

Making the best networks better - How Far EasTone, Swisscom and TDC NET reached the top of mobile experience global rankings.

Category: Cognitive SW & AI
28-Jun-2022

In 2021, Far EasTone, Swisscom and TDC NET all topped global benchmark rankings. The common denominator? Not only do they all run exclusively on Ericsson’s leading radio access network (RAN) and core network, but they also leverage Ericsson’s AI optimization software and services – making the world’s best networks even better.

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Ericsson's cognitive technology powers new dynamic to Vodafone’s network design, optimization and subsrciber experience

Category: Cognitive SW & AI
22-Feb-2022

Technology partnerships will be key to unleashing the rapid innovation of 5G, ensuring a well-functioning network that effectively copes with the rising complexity while delivering the best network experience possible. Explore the Vodafone - Ericsson partnership in rolling out the Ericsson cognitive software technology in order to bring a new dynamic to Vodafone’s network design and optimization and improve network performance.

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XL Axiata accelerates deployment through Virtual Drive Test

Category: Cognitive SW & AI
Date: 07-Jun-2021

Accelerate radio access network rollout with Virtual Drive Test being deployed as part of Ericsson Cognitive Tuning software. XL Axiata has increased subscriber visibility, accelerated acceptance, reduced its CO2 emissions, and decreased costs.

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Ericsson selected for AI-based RAN optimization by NTT DOCOMO

Category: Cognitive SW & AI
Date: 04-Mar-2020

Leveraging on Ericsson’s global knowledge and experience and NTT DOCOMO’s network optimization expertise, the Ericsson's AI-based Performance Diagnostic solution for nationwide RAN optimisation maximizes end-user experience in service provider’s networks while minimizing their total cost of ownership.

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Applying AI in telecoms: MásMóvil improving customer experience during peak hours

Category: Cognitive SW & AI
09-Jun-2021

The expanding scope of 5G applications and complexity puts numerous demands on networks and need for more automation. MásMóvil is improving customer experience during peak hours using the Ericsson's Congitive SW for RET tilting adjustments via remote software commands instead of site visits, ideally suited for innovation towards the vision of zero-touch network optimization.

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Applying AI in telecoms: Swisscom meeting strict regulations without compromising customer experience

Category: Cognitive SW & AI
09-Jun-2021

The expanding scope of 5G applications and complexity puts numerous demands on networks and need for more automation. Switzerland stringent regulations for effective radiated power (ERP) from mobile networks put Swisscom to a challenge that required complex analysis of the network radiated power. Based on RL method, Swisscomm met the strict regulations without compromising customer experience.

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Making the best networks better - How Far EasTone, Swisscom and TDC NET reached the top of mobile experience global rankings.

Category: Cognitive SW & AI
28-Jun-2022

In 2021, Far EasTone, Swisscom and TDC NET all topped global benchmark rankings. The common denominator? Not only do they all run exclusively on Ericsson’s leading radio access network (RAN) and core network, but they also leverage Ericsson’s AI optimization software and services – making the world’s best networks even better.

Read more

Making the best networks better - How Far EasTone, Swisscom and TDC NET reached the top of mobile experience global rankings.

Category: Cognitive SW & AI
28-Jun-2022

In 2021, Far EasTone, Swisscom and TDC NET all topped global benchmark rankings. The common denominator? Not only do they all run exclusively on Ericsson’s leading radio access network (RAN) and core network, but they also leverage Ericsson’s AI optimization software and services – making the world’s best networks even better.

Read more

5G Stand-Alone


Singtel and Ericsson launch the first 5G SA network in Singapore

Category: 5G Stand-Alone
01-Feb-2022

Singtel – in partnership with Ericsson - becames the first operator to launch 5G standalone in Singapore bringing a wealth of new opportunities and use cases that were previously unachievable with existing 5G non-standalone (NSA) networks.

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FET and Ericsson multiple network slicing case study

Category: RAN SW feature and 5G Stand-Alone
Date: 08-Feb-2022

Far EasTone and Ericsson marked a breakthrough in 5G network slicing with the world’s first 5G end-to-end (E2E) multiple network slicing on multiple commercial Android devices. The trial allowed each app to have its own communication channel with promised speed, latency and reliability – all on one device and one network.

Read more

Carrier Aggregation


Telia and Ericsson first to trial 5G carrier aggregation in the Nordics

Category: Carrier Aggregation
Date: 03-Mar-2021

To support Telia’s nationwide 5G rollout with further enhanced capacity, coverage, and speed, Telia and Ericsson have launched the first successful 5G carrier aggregation trial in Norway. Customers can now look forward to an even better 5G user experience.

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stc and Ericsson successfully test Carrier Aggregation for enhancing user experience

Category: Carrier Aggregation
Date: 03-Mar-2022

stc and Ericsson (NASDAQ: ERIC) have successfully completed a TDD-TDD (Time Division Duplex) 5G Carrier Aggregation proof of concept (PoC) to support the nationwide 5G rollout with extended coverage and increased capacity. This will provide stc subscribers with higher data speeds while enabling a host of new, low-latency applications.

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Sustainability


Chunghwa Telecom's 5G success

Category: Sustainability / RAN Compute
01-Jul-2022

Chunghwa Telecom put energy efficiency to the fore in a recent 5G rollout and were handsomely rewarded when they managed to reduce power consumption by 33 percent on average while achieving excellent uplink and downlink speeds in both stationary and drive tests.

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Ericsson and Vodafone halve network energy consumption in breakthrough 5G trial

Category: Sustainability / RAN Compute
01-Sep-2022

Situated on the roof of the Speechmark, Vodafone UK’s central London office, the controlled deployment of Ericsson’s antenna-integrated radio solution (AIR 3227) saw Vodafone’s daily network energy consumption decrease by an average of 43 percent in direct comparison to previous generations of radio technology, and as much as 55 percent at off-peak times.

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Hear from our experts

What is network performance and why does it matter?

Hear from Magnus Nyström, Head of Performance Leadership, and Rosanna Ingravallo, Head of Network Performance and Evolution, Market Area Europe and Latin America on their views of network performance, and why it is fundamental to the competitiveness of CSPs and 5G monetization.

How is network performance measured?

Hear from our network performance expert - Joao Lino on how to assess and evaluate mobile networks using active and passive drive tests.

Deep dives and performance insights

Traffic steering with multi-layer coordination in 5G Standalone

5G introduces multiple frequency bands with different capacities and coverage. At the same time, the variety and capabilities of user equipment (UE) continue to increase. To manage the increasing complexity of steering every UE to the most adequate frequency layer, traffic steering needs to evolve. Are you curious to get more insights?

Who cares about peak download speeds in 5G?

Think about the apps that you use on your smartphone all the time. Do you have any idea about what download speed is required for you to have a good experience when using them? Is it 1, 10, or 100 megabits per second, or even more? Is download speed expressed in bits per second a good measure of user experience in the first place? Reiner Ludwig does not think so.

Who cares about latency in 5G?

Think about the apps that you use on your smartphone all the time. Do you have any idea about what latency is required for you to have a good experience when using them? Is it 100, 50, or 10 milliseconds, or even less? Should you care about latency at all when you use your smartphone? I don’t think so. Still, latency and its impact on 5G user experience often come up when I meet people in the industry, and for sure different opinions exist. With this blog post, Reiner Ludwig intends to provide a few facts.

Benchmark measurements in 5G NR networks

Why traditional methods of measuring radio network performance are no longer suitable for 5G. This paper presents the new benchmarking challenges and recommends conducting 5G radio benchmark measurements based on actual end-user performance. 

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