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Network Performance

Ericsson Network Performance

At the heart of great user experience

When network meets high customer expectations

Available in English 繁體中文

When it comes to what customers want from your network in the 5G era, the answer is simple – the best user experience possible. They want experience to be fast, reliable and available, and if you want to meet their expectations and keep their loyalty, your network needs to be constantly evolving. With our leading position in 5G Network Performance and our vast experience of RAN technologies, Ericsson can help you deliver everything you need to give end users the great user experience they desire.

How do we achieve great Network Performance?

Are you curious to explore what goes into great Network Performance?

Watch the video | 1 min 30 sec

Why Network Performance is vital

  1. Superior Network Performance offers service providers greater opportunities to monetize 5G networks by meeting the ever-increasing demand for data while at the same time providing greater return on investment
  2. According to the Ericsson ConsumerLab report  5G Pacesetter, quality-led service providers strive to deliver both excellent network coverage and performance in their market
  3. They lead on consumer perception and satisfaction:
  • They are seen as 5G leaders by 70 percent of their own customers.
  • They are three times more likely to retain customers and have 50 percent more customers who plan to upgrade.
  • They are rewarded with an uplift in revenues due to their proactive efforts.  
  • They are nearly twice as likely to grow their average revenue per user (ARPU) and mobile services revenues by at least one percent year-on-year
5G performance at key locations influences consumer loyalty

5G Pacesetters are two times more likely to grow ARPU and mobile services revenues compared to other service providers.

Ericsson Performance leadership


Best "Public Benchmarking Win Rate" (in markets where Ericsson is present during the period January 2023 to January 2024)

Our portfolio in action

At Ericsson, we believe that our Network Performance is second to none – but don’t just take our word for it.

We use a defined metric called “Public Benchmarking Win Rate” which relies on the existing public benchmarks from the following entities:

  • Umlaut Benchmarks and audits with drive tests
  • Umlaut Benchmarks and audits based only on crowdsourced data
  • Opensignal
  • Ookla
  • NET CHECK / CHIP Magazine
  • Regulator Benchmark

The metric measures the percentage of wins of Ericsson RAN customers divided by the total number of benchmark reports where Ericsson has relevant RAN footprint.

Ericsson unique differentiators

Ericsson unparalleled RAN performance is achieved by embracing cross platform deployments thanks to our proven expertise and design experience developing the best-in-class hardware, innovative software and partnership collaboration with our customers. Our key differentiators are:


5G standalone (5G SA) the platform for new business opportunities with differentiated connectivity.

  • Differentiated Performance:5G standalone allows service providers to define varying levels of performance and traffic isolation to cater to specific needs.
  • Unlock New Capabilities:With 5G standalone's service-based architecture, service providers and enterprises can easily activate new functionalities and share them through APIs.
  • Fuel Innovation:This paves the way for creating groundbreaking applications, services, and solutions with customized connectivity options.
340 Mbps
Telstra, Ericson and Qualcomm hit uplink speed over 5G Standalone using sub 6 GHz frequencies in a live commercial network
11 .18 Km
World-first millimeter wave extended range achieved by Malaysian service provider DNB with 1 Gbps peak throughput
> 60 %
Better mid-band reach compared to Dual Connectivity with 5G Carrier Aggregation industry-leading Coverage Boost, field-proven
3 .6 Gbps
Ericsson, T-Mobile and Qualcomm deliver world-first 6 component carrier aggregation data call using sub-6GHz spectrum on 5G commercial network

Ericsson Network Performance Visualizer

Explore network performance with our interactive web application to get insights about trends in different regions of the world, and understand how network deployment strategies can impact 5G and 4G user experience

  • Fully anonymized aggregated data from Ericsson networks only.
  • 2.2+ Million cells data from 70+ live mobile networks.
  • 5G and 4G network performance metrics.
Explore now

Customer success cases

Exploring differentiated services with 5G networks

  • Supported by network slicing, racing fans at the Singapore GP enjoyed high-quality video streams, taking their event experience to the next level.
  • Premium subscribers at the Singapore GP enjoyed 437 Mbps on average due to network slicing.
Explore now

Omantel was the first telecom services provider in the Sultanate to introduce a 5G network. 5G FWA provides reliable speed in areas in the Sultanate that do not have access to fiber connections.

Read more

Increasing mobile network usage is driving a need to deploy more capacity, creating a sustainability challenge for service providers like Rogers Communications.

Read more

UScellular was the first service provider to offer consumers and enterprise (FWA) services, using 5G extended-range millimeter-wave (mmWave).

Read more

Elisa, a European communication service provider, is leading the charge in sustainability by harnessing 5G technology, all while ensuring top-notch network performance.

Read more

Hear from our experts

What is network performance and why does it matter? | 1 min 51 sec

Hear from Magnus Nyström, Head of Performance Leadership, and Rosanna Ingravallo, Head of Network Performance and Evolution, Market Area Europe and Latin America on their views of network performance, and why it is fundamental to the competitiveness of CSPs and 5G monetization.

How is network performance measured? | 2 min 3 sec

Hear from our network performance expert - Joao Lino on how to assess and evaluate mobile networks using active and passive drive tests.

What is crowdsourced data? | 2 min 15 sec

Claudia Muñiz, Head of Sales, Cognitive Network Solution describes in simple words why crowdsourced data is a disrupted technology that helps CSPs to take smart business decisions to enhance end user experience while staying ahead of the competition.

How do we achieve critical network performance? | 1 min 55 sec

To ensure critical network performance, we need to use AI and network expertise to transform from reactive to proactive operations, addressing issues in the network before they become a problem and before user experience is affected. This is the only way to continuously improve network performance, optimized energy efficiency and meeting the needs of an always on network. Read more.

Deep dives and performance insights

AR usage expected to accelerate

The growth of augmented reality (AR) traffic raises questions about whether networks have the coverage, capacity, and performance to support it.

Traffic patterns and network design

For 5G to perform at its best, the network must have both coverage and capacity that meet the specific needs of different locations.

Mobile QoE starts with excellent video

The key to a seamless mobile experience lies in flawless video streaming. Standardized Quality of Experience (QoE) models can unlock a world of new possibilities for Mobile Network Operators (MNOs).

Improve your ROI by reducing costs and increasing revenue

How to boost ROI & user experience with AI powered network planning & optimization.

Traffic steering with multi-layer coordination in 5G Standalone

5G introduces multiple frequency bands with different capacities and coverage. At the same time, the variety and capabilities of user equipment (UE) continue to increase. To manage the increasing complexity of steering every UE to the most adequate frequency layer, traffic steering needs to evolve. Are you curious to get more insights?

Who cares about peak download speeds in 5G?

Think about the apps that you use on your smartphone all the time. Do you have any idea about what download speed is required for you to have a good experience when using them? Is it 1, 10, or 100 megabits per second, or even more? Is download speed expressed in bits per second a good measure of user experience in the first place? Reiner Ludwig does not think so.

Who cares about latency in 5G?

Think about the apps that you use on your smartphone all the time. Do you have any idea about what latency is required for you to have a good experience when using them? Is it 100, 50, or 10 milliseconds, or even less? Should you care about latency at all when you use your smartphone? I don’t think so. Still, latency and its impact on 5G user experience often come up when I meet people in the industry, and for sure different opinions exist. With this blog post, Reiner Ludwig intends to provide a few facts.

Benchmark measurements in 5G NR networks

Why traditional methods of measuring radio network performance are no longer suitable for 5G. This paper presents the new benchmarking challenges and recommends conducting 5G radio benchmark measurements based on actual end-user performance. 

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