Digital BSS done right - customer experience is key

The answer is in front of us - and it is still so hard to get it right. Customer experience is vital for successful transformation to digital business, and revenue management is in the center of this change.

Blog post

Ericsson a leader in Integrated Revenue and Customer Management - yet again

Read about the digital BSS vision behind our latest industry analyst recognition.

Video

You are a digital consumer

In a world of constantly new needs, dreams, ideas and services, great consumer experiences are key to a successful digital transformation.

Blog post

Enhancing the app user experience: Asia is waiting

YouTube Mobile Data Plan API: A superior user experience enabled through business to business relationships with operators and Ericsson.

Gartner names Ericsson a leader in IRCM for fourth consecutive year

Gartner has positioned Ericsson as a leader in its 2017 integrated Revenue and Customer Management (IRCM) for CSPs magic quadrant report, furthest in completeness of vision.

Ericssons´s IRCM suite includes Ericsson Revenue Manager, a cloud-ready convergent charging and billing solution.

Download a copy of the report

The case for change

Going for "one click"

How do you create a unique customer experience? Entel pursues a digital transformation that will enable optimized customer interactions.

Revenue Manager receives Veon award

Veon CTO discusses overcoming challenges in their Digital Stack program with Ericsson Revenue Manager.

Telstra Wholesale’s Ericsson-powered mobile platform goes from strength to strength

Read Telstra Wholesale’s description of how they doubled their subscriber base since last year, using Ericsson Charging & Billing in One.

How you can bring change to your business

Get ready for the future with cloud-native Digital BSS. Together with leading service providers, we do exactly that.

Digital BSS

Ericsson Revenue Manager provide a seamless, real-time contextual customer experience through any channel. With modern cloud native architecture.

Innovation Enablement

Ericsson Innovation Enablement allows you to expand business in new directions with customer experience in focus.

Engagement & Interaction

Ericsson Catalog Manager allows you to keep costs low while supporting a highly scalable ecosystem.

Ericsson Revenue Manager

For cloud-ready convergent charging and billing

See Revenue Manager adaptive business logic driving 5G business disruption.

View demo