In this section

External Resource Management (XRM)

Invoicing and payments

The sourcing process

Conditions and guidelines

Invoice and procurement collaboration portal

Supply network collaboration

Sourcing contract lifecycle management


Ericsson Buyer support


Ericsson Sourcing uses the e-sourcing application for online information exchange including eRFI, eRFQ, eRFP and eAuctions. The eSourcing application creates a process that is transparent, fair and that saves time.
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Login to Ericsson e-sourcing

If you are a registered user of the Ericsson e-sourcing suite, click here to login.

Note: Only suppliers invited to an eSourcing event at Ericsson will be given access.

Benefits of the e-sourcing tool

eRFx'es and eAuctions are guaranteed to take place within a transparent environment, which ensures equal opportunities for all bidding suppliers.

Using the e-sourcing tool provides the following benefits to suppliers:

  • Reduced time
  • Transparent and fair negotiation process
  • Clearly defined SOW and project requirements
  • Accessibility and global coverage
  • On line help
  • Well-documented objectivity in the supplier selection
  • Provides a simple format for submitting data online
  • Faster evaluation process
  • Cost saving associated with a paperless process

Ericsson support

During 8.00CET -17.00CET, Monday to Friday, please send your requests to In case you need assistance for:

  • Password reset
  • Buyers/suppliers/users upload
  • Modify user account
  • Change status of users

ZYCUS service desk support

For the rest of the service or outside 8.00-17.00 CET, Zycus service desk is available 24/7. Please contact them via email at, by webex or by calling the international toll free number 00-800-9928-7111 | 00-800-9928-7000.

Toll Free Numbers:

00-800-9928-7111 | 00-800-9928-7000

North America Toll Free:

+1 800-409-3507 | +1 866-363-6625

User guide links

User manual