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Telecom BSS solutions to bring change to digital service providers

Get ready for the future with Digital BSS. Together with leading service providers, we do exactly that.

Charging and Billing in One

Handle all customers and services in a real-time, streamlined, converged charging and billing system.

Download the solution brief

Charging and Billing in One

Your solution for real-time converged charging, billing and customer care.

Catalog Manager

Rapidly launch and enable new innovative offerings.

Revenue Manager

Go beyond your current horizon with this innovative cloud-native platform.

Telecom BSS done right for the best digital customer experience


The answer is in front of us - and it is still so hard to get it right. Customer experience is vital for successful transformation to digital business, and digital BSS is in the center of this change.

busy street

Blog post

Digital BSS—how to seize revenue streams

I just returned from an amazing week in New York city for the Ericsson 2018 OSS/BSS User Group event, where Ericsson brought an astounding number of independent telco and operator clients and partners under one roof for the week, to share stories and insights.

Blog post

Digital meets 5G – in the OSS/BSS layer

5G will impact your digital transformation. Yet 5G business success will only come with digitalization. What is the true meaning of these statements? 


Blog post

Addressing the gap between telco marketing and IT departments

Ericsson's Rick Mallon and industry analyst Dez Blanchfield discuss the competitive landscape that telcos operate in – and how the barriers between Marketing and IT must be removed.

The case for change

Going for "one click"

How do you create a unique customer experience? Entel pursues a digital transformation that will enable optimized customer interactions.

VEON Talks Digital Transformation

Group CTO Yogesh Malik shares the VEON journey to Digital Transformation.

Telefónica transformed

Telefónica discusses the telecom digitization journey and partnering with Ericsson to move beyond the traditional telecom operating model.

Gartner names Ericsson a leader in IRCM for fourth consecutive year

Gartner has positioned Ericsson as a leader in its 2017 integrated Revenue and Customer Management (IRCM) for CSPs magic quadrant report, furthest in completeness of vision.

Download a copy of the report