Digital BSS

Ericsson Digital BSS enables customer-centric business operations and digital engagement allowing Operators to monetize on improved customer experience and support business models for current or future innovations.

A Low-risk Path to Digital Transformation 

Ericsson telecom charging and billing solutions are flexible, business-focused software solutions deployed in over 300 operators around the world. They are already supporting more than a billion customers worldwide, meeting the needs of operators, service providers and users alike.

Spanning all B2C, B2B and B2B2X revenue streams, these solutions can help you evolve to capture and secure money streams and take advantage of business opportunities from both traditional telecom services as well as digital services, 5G and IoT. Plus, you’ll enjoy a converged platform that lets you handle all your users and services, regardless of payment option or access method.

Our BSS portfolio is designed to support a low-risk but effective step-by-step evolution to the Digital world that is being built with 5G and IoT. The solutions are catalog-driven and pre-integrated with other Ericsson solutions such as self-care, analytics, OSS and Core, and also support available standards for multivendor integration.

Digital Business Support Systems Offering Overview 

Operators need to achieve the highest levels of adaptability, speed and efficiency to address the challenges of digital transformation. Separate siloed business support systems are inefficient and lack the flexibility to support digital ecosystems, personalized customer experiences and rapid service introduction. Just as networks are undergoing digital transformations, so must operator businesses and the systems that drive business success.

Ericsson’s Digital Business Support System (BSS) offering drives value from new network and digital IT investments, and provides a step-by-step evolution to ensure business continuity. Our portfolio streamlines technology, processes and organizations to consolidate and evolve operator BSS and enable new business models and cross-industry partnerships.

What is Digital Business Support Systems Offering? 

Ericsson’s Digital Business Support System offering provides a full set of charging, billing and catalog capabilities for the digital operator. We help evolve operator BSS into Digital Business Support Solutions that become an integral part of a great customer experience and enable emerging digital ecosystems. Our integrated portfolio comprises Ericsson BSS products and partner ecosystem, backed by analytics-driven, real-time service and experience control. 

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Our range of products
Digital Monetization Platform

Convergent charging and billing solution that allows a low-risk but effective digital transformation.


Modular, scalable, open, single convergent Online Charging System using industry standards and protocols.


A billing solution for telecoms that combines an of out-of-the box features and high configurability.


Improve customer experience with data mediation that ensures correct data is collected from the network.

Catalog Manager

Allows customers to rapidly launch and enable new innovative offerings with improved user experience.

Order Care

Order management system for handling automated workflows and manual work activities across services.

Wallet Platform

Provides the technology and tools to the service providers who are providing mobile financial services.