Managed Services

New AI-based Ericsson Operations Engine makes managed services simple

The Ericsson Operations Engine directly and proactively addresses service providers’ managed services  complexity challenges as the industry moves to the reality of 5G and IoT.

The Ericsson Operations Engine has three building blocks:

  • Service-centric business model based on business outcomes: Using AI, automation and data insights, the Ericsson Operations Engine addresses targeted business outcomes for service providers such as enhanced customer experience, revenue growth and efficiency
  • End-to-end capabilities: Delivering on business outcomes through AI-based design, planning and optimization, data-driven operations, dynamic deployment, applications development, and collaborative innovation
  • Components: Best-in-class processes, applications and infrastructure that leverage data, AI and automation as well as expertise and investments in the service provider domain
Our range of products
Smart Design

Optimizes costs, capacity, coverage, and service quality to realize tangible business results.

Dynamic Deployment

Applications and expertise, enabling service providers to test, and scale new products and services.

Data Driven Operations

Fuelled by AI and automation, data-driven operations enable reactive IT and Network management.

Intelligent Optimization

Processes massive data sets using AI to provide a high-resolution image of the network.

Seamless Security

Solution to detect, monitor and manage threats using real-time risk visibility and automated resolutions.

Agile Application Management

Uses API and microservice-based applications to improve agility, and reduce cost of ownership.