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Ericsson Transformative IT

In these disruptive times, digital frontrunners grow faster and demonstrate an entirely new level of performance than market laggards. Transform IT to accelerate your business agility and become a digital frontrunner that puts customers in control, with the right offerings, on hyperscale and hybrid clouds that are dynamically managed and orchestrated.

IT Transformation: transform at every level

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Empowered customers

Put users first and consistently in control across touch points. Be proactive in assuring tailored service levels, predictive in delighting users with context-aware offers, and preemptive in correcting problems before they occur.

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Innovative offerings

Innovate and launch services on the fly. Leverage catalog-driven charging and billing to rapidly create, test and manage, alone or with partners, with revenues collected and distributed seamlessly.

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Dynamic orchestration

We help organizations to manage and orchestrate their infrastructure in real-time and extract the full value of the latest technologies. Programmability, automation, and virtualization move from being IT jargon to new levels of performance, reliability and efficiency.

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Hyperscale infrastructure

Modernize and evolve to hyperscale infrastructure that can be managed and orchestrated in real time. It should be secure, scalable, programmable and automated. Running infrastructure like software to increase performance, reliability, cost-effectiveness and enable a better customer experience on demand.

How digitally mature are you?

Kickstart your digital transformation with our high level Digital Maturity Assessment.

Take our test here

Transformative IT insights

Get the latest insights about how Transformative IT can help you thrive in a digital world.  Here you’ll find blogs, articles, white papers and reports to help you extract greater value from the Networked Society.

Ericsson Named a Leader in OSS and IRCM

Ericsson Named a Leader in OSS and IRCM

Again this year, Gartner reports have named Ericsson a Leader in both OSS and IRCM for CSPs.

Claro Colombia chooses Digital Transformation

Claro Colombia chooses Digital Transformation

Claro Colombia chooses Ericsson to lead the digital transformation of its OSS/BSS.

Featured insights

Get unique insights to help you revolutionize your IT and strengthen your market position.

Why seamless organizations will own the future

What do your customers want? A secure, consistent and intuitive experience across the channel of their choice. For service providers, success therefore requires a new organizational vision.

The transformative CIO​

IT executives speak out in 'The Transformative CIO: The Power and Challenges of Change'​

Ericsson ConsumerLab: The one-click ideal

Challenging expectations for operators on the digital customer journey.

Case story

Telefonica transformed

The telecom digitalization journey is about how you move a traditional telecom operator to become much more agile. See how Telefonica CIO Christina Alvarez tackled the challenge.

Our IT offerings

Learn more about the most comprehensive, advanced software in the industry; coupled with our cloud infrastructure hardware and deep consulting and systems integration expertise.

Offering areas