Automated network operations

Analytics-driven orchestration

Gartner names Ericsson a leader in OSS. Get the report.

Solutions to bring change to your business

We’re helping digital enterprises worldwide govern, manage and orchestrate hybrid networks holistically and in real time, turning legacy networks into elastic infrastructures that are lightweight, programmable and endlessly adaptable.

Expert Analytics 

Leverage insights when they are most impactful.

  • Get a telecom-ready data analytics solution
  • Measure customer experiences based on metrics
  • Gain actionable insights to drive revenue growth

Learn more Try our software

Network Management as a Service

Leave your network management worries to us

Learn more

The case for change

Operate with digital agility

What Telefonica did to delight customers and reduce costs, making processes and organizations more responsive, automated, simplified and rationalized.

T-Mobile CTO Neville Ray discusses 5G and Analytics

T-Mobile announces the launch of 5G services in partnership with Ericsson and the deployment of Ericsson Expert Analytics.

Verizon discusses Ericsson Dynamic Orchestration

Verizon Senior Product Manager Amit Kapoor discusses why Verizon has chosen to work with Ericsson to create a new disruptive business model.

Gartner names Ericsson a leader in OSS

Gartner has recognized Ericsson as a leader in its 2018 Operations Support Systems magic quadrant report, furthest in completeness of vision.

Download a copy of the report

Combine insights with automation for superior business performance

As you introduce virtualized applications into your networks, automation is essential to scaling operations. Begin your journey to closed-loop, zero-touch operations with a programmable infrastructure based on real-time data and fit-for-purpose analytics.

Blog post

Linking network behavior with customer behavior via analytics

These days, network performance alone is no longer sufficient to distinguish a service provider from the competition and ensure customer loyalty. Now we have come to rely on the Net Promoter Score (NPS), which uses surveys to benchmark the overall performance of the operator at discrete points in time. But is that sufficient?

Blog post

Evolving OSS — open, intelligent, and model driven

The long-standing paradigm of bundling vendor and domain-specific management with network functions has been challenged.

Blog post

OSS as a service, cloud-native - what is next?

OSS as a service is continuing its evolution, as the cloud-native approach takes an even firmer hold across all Operations Support Systems (OSS) layers. What role do microservices and containers play?