In this section

External Resource Management (XRM)

Invoicing and payments

The sourcing process

Conditions and guidelines

Invoice and procurement collaboration portal

Supply network collaboration

Sourcing contract lifecycle management


Ericsson Buyer support

Ericsson Buyer support

Welcome to Ericsson Buyer Support Site for Authorized Service Providers (ASP) that are using the EB ASP flow.
Technician holding Laptop

Below is the ASP Flow in Ericsson Buyer and the process steps marked with red dots that are applicable for you as an ASP. Here you will also find the Web Based Learning (WBL) and Quick Guides.

Below you also have links to Quick Guides that are short and easy to use with step-by-step instructions. 

If you have further questions, please contact your local contact person at Ericsson.

Please use the Web Based Learning to learn how to use Ericsson Buyer.

Ericsson Buyer

The eBusiness Portal is going through a transformation and the new extranet, My Ericsson was launched the week of February 11th, 2020. This means that eBusiness Portal will close on March 15th and external users will be guided to login to My Ericsson from top navigation bar.

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You will keep the access rights you have today in the portal when accessing applications and tools from My Ericsson. However, continuous improvements will follow throughout the year and as all applications are not yet migrated, you might be asked to log in twice to access some applications. We apologize for any inconvenience this may cause.

We hope you will enjoy My Ericsson. If you have any questions or concerns, please don’t hesitate to contact us

New updated instruction - How to initiate a partial confirmation in EB ASP flow

Temporary login issues - Please read this instruction

Blank screen error - Please read this instruction

Quick guides

Change Request Long text Report capability

Rejection Reason visible on Confirmation

RFx change notification email to the supplier

Confirmation Report updated with ASP confirmation reference field

How to withdraw and edit an RFx Response

Email notification when an Ericsson Project Manager have created a confirmation on your behalf

E-mail message to suppliers at the time of Confirmation reversals

RFx Name/Purchase Order Name will be printed out on the Purchase Order

Added Sort Filter option to the Purchase Order and Change Requests Quick Link for ASP Supplier users

Advanced Search for supplier users

Mandatory to enter and send rejection notice to the supplier

New process for 'Do not participate' functionality during RFx Response Creation

ASP Vendor Creates RFx Response back to Ericsson

ASP Vendor Creates a Request for Confirmation towards Ericsson

Initiate a Change Request for a Purchase Order

How to initiate a partial confirmation in EB ASP flow

How do I "read" the report to find out where the Response is in the approval flow?

Definition of status for the RFx Response, Change Request and Purchase Order approval flow?

Change Submission Deadline logic for the EB ASP flow

How to Approve/Reject on a Purchase Order change triggered by Ericsson US/Canada