Innovative solutions for refugees

Vivo, Brazil


A severe emergency situation had been created due to the inflow of Venezuelan refugees in to the state of Roraima.


Ericsson, together with Vivo, brought broadband 4G to the entryway city of Pacaraima and the capital of the state, Boa Vista, to enhance the response to the migration situation.


Ericsson enabled connectivity for over 12,000 people and improved broadband (4G) in the region. An E-LAB was set to promote digital inclusion where more than 500 Venezuelan immigrants could be trained. The impact was felt by 40,000 Venezuelans, in addition to the population of the metropolitan region of Boa Vista – around 400,000 people.

More facts and reading



Digital inclusion for refugees: Technology for Good @ Roraima

The Technology for Good @ Roraima project was first conceived in 2017 after a request from the Brazilian government for Ericsson to implement a technological solution that could enhance their response to the Venezuelan migration situation for the benefit of both the migrants and the local population in the state of Roraima.

Read the blog post
Active SDGs

Supporting the Sustainable Development Goals

The highlighted Sustainable Development Goals are included in the project.

“While the Technology for Good @ Roraima project was challenging to implement, it’s clear that it is already having a positive impact on society. Over the coming months and years, I’m confident that it will continue to thrive, and become yet another great example of how technology can (and should be) used for good!”

- Thaís Villalobos, representative of the Government and Industry Relations team, Brazil.