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Training programs

Ericsson operates in an incredibly fast-paced, ever-evolving technical landscape. We need to equip our talented people with the skills they need to deliver effectively for our customers.This means offering formal training programs that support our technical teams with specialist knowledge and qualifications, while at the same time providing creative learning tools to encourage every employee to engage with the latest thinking. Many of the training programs we offer are renowned throughout the industry.

The Ericsson technical certification program

More than 40% of all mobile traffic around the world goes through Ericsson networks. We’re the 5th largest software company in the world and the leader in areas such as Radio Access, Telecom Services, OSS and BSS. The demand for our technical expertise is constant and the Ericsson Technical Certification Program (ETCP) ensures that our people achieve industry-standard and above.

Develop your technical expertise

The ETCP is a fantastic way of maintaining your knowledge, skills and professional credibility. It is open to every employee in a Technical function who needs a solid understanding of Ericsson products and services. In particular, we encourage people who want a great career in Architecture, Design, Planning, Configuration, Integration, Operation, Support or related activities to gain ETCP qualifications.

As you develop, the ETCP provides an escalating level of achievement so it continues to support you as you need to deepen your technical knowledge. Through the ETCP, individuals progress from Associate to Professional, and finally to Expert.

Sales excellence

How we engage with our customers is just as important to the success of our business as how we engage with emerging technologies. The Sales Excellence Program provides Ericsson employees with the tools and skills they need to build relationships, grow business opportunities and introduce Ericsson as a consultative, collaborative technology partner.

The Sales Excellence Program is aimed at current Ericsson people in Key Account Management, Technical Management or Commercial Management roles. It empowers customer-facing professionals to generate a deep understanding of customers and their environment, providing the platform you need to position Ericsson solutions and initiate strategic discussions.

The Program grows with you, supporting you in your career development over three structured phases. Your journey will take you from Qualified to Professional, and finally on to Master.

The Ericsson Academy

We live in an increasingly connected world and keeping pace is a continuous learning process. At Ericsson, we believe that the business that truly liberates their people to achieve their full potential are those that embrace an innovative, high-impact learning culture.

Throughout our business, we recognize the value of learning as a critical enabler for business success. We naturally attract curious, intelligent people and our aim is to empower individuals to learn and develop in a way that suits them. This is why we invested in the Ericsson Academy.

The Ericsson Academy offers online learning opportunities to complement our formal programs and informal, everyday learning. Our goal is to connect everybody in our organization with best practice and industry-leading knowledge, equipping you to thrive in a fast-changing world.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.

We do not discriminate based on race, colour, gender, sexual orientation, transgender status, gender identity, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law, as applicable, and/or Ericsson’s policies.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com. or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Pursuant to Department of Labor regulation 20 CFR 655.734, Ericsson Inc. is providing notice to potentially affected workers that H-1B workers are beeing sought at the worksites listed below. All labor condition applications are avaliable for public inspection at our administrative headquarters for immigration matters located at:

6300 Legacy Drive

Plano, Texas 75024

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United Stated Department of Labor.

Labor Condition Application Posting Notices