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Our most powerful connection should always be with our customers.

At Global Service Center (GSC) Mexico, we’re building a culture of service that is as empowering for our people as it is important for our customers. As we continue to invest in the GSC capability, we’re always looking for exceptional people who can provide the vital connections between technology, customers and solutions.

“There is only one boss: The Customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” - Sam Walton

Mexico - people

Advanced technology deserves an awesome customer experience

With expert help and understanding, technology becomes easy, adding value to industries, creating opportunities and driving social change. That’s where our culture of Service Excellence comes in.

Here you’ll be an expert in our technology and our business, connecting with clients, getting to know how they operate and understand their needs on a deeper level. It will let you turn amazing Ericsson technology into an irreplaceable Ericsson experience. There’s no better feeling than when your clients are thrilled with you, and think of you as part of their team! 

What our Service Excellence culture means for you

Everywhere at Ericsson, we believe in, advocate and encourage individual autonomy. It’s a striking part of our company culture. People at Ericsson feel empowered to impact on success, influence customer relationships and innovate through their own ideas.

Within GSC Mexico, through the customer relationships you build, you can take the initiative, influence solutions and make opportunities happen. It’s a rewarding way to work and an exciting platform on which to build your career through our core values: Professionalism, Respect, and Perseverance. 


Being supported by Service Excellence

Service Excellence is more than a destination. It’s an ongoing process. It’s what happens when our values continually support our vision, leading to great connections with our clients and really impressive results.   

Learn more about our values Learn more about our purpose Learn more about our results

Here you’ll be empowered to do the best work of your career. We have a long-established culture of Service Excellence, so you can learn from your colleagues and managers, building your skills quickly in a clear and supportive training environment. You’ll be guided until you’re ready to excel – and that’s when you’ll start making the connections that can transform your career.

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A history of excellence in Mexico

Ericsson has been operating in Mexico since 1905. So we’re at home here and proud of what we’ve achieved over the last century. We now have a culture, a way of working and a reputation that means we can offer exceptional support, training and career development.

Are you ready to do the best work of your career? Is being a part of one of the most collaborative, innovative service teams in the ICT industry a genuinely exciting prospect? If so, we’d love to connect.

“You can design and create and build the most wonderful place in the world. But it takes people to make a dream a reality.” - Walt Disney

Find your job...

If you already know what you’re looking for, start here. You can view all of our current vacancies across all of our regions.

It has come to our attention that emails and job adverts have been created and circulated by unknown individuals for the purpose of attempting to defraud candidates.

Potential candidates should be wary of approaches that appear to be offering a job for which they have not applied, especially if personal details or money must be sent in order to proceed with the recruitment. Neither Ericsson nor any commissioned third parties recruit in this manner. Such approaches are almost certainly fraudulent attempts to gain details of identity for illegal use.

Ericsson is taking all necessary steps to investigate this matter further.

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