Our most powerful connection should always be with our customers.

“There is only one boss: The Customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” - Sam Walton

At Global Service Center (GSC) Mexico, we’re building a culture of service that is as empowering for our people as it is important for our customers. As we continue to invest in the GSC capability, we’re always looking for exceptional people who can provide the vital connections between technology, customers and solutions. 

Advanced technology deserves an awesome customer experience


With expert help and understanding, technology becomes easy, adding value to industries, creating opportunities and driving social change. That’s where our culture of Service Excellence comes in.

Here you’ll be an expert in our technology and our business, connecting with clients, getting to know how they operate and understand their needs on a deeper level. It will let you turn amazing Ericsson technology into an irreplaceable Ericsson experience. There’s no better feeling than when your clients are thrilled with you, and think of you as part of their team! 

What our Service Excellence culture means for you


Everywhere at Ericsson, we believe in, advocate and encourage individual autonomy. It’s a striking part of our company culture. People at Ericsson feel empowered to impact on success, influence customer relationships and innovate through their own ideas.

Within GSC Mexico, through the customer relationships you build, you can take the initiative, influence solutions and make opportunities happen. It’s a rewarding way to work and an exciting platform on which to build your career through our core values: Professionalism, Respect, and Perseverance. 

Being supported by Service Excellence


Service Excellence is more than a destination. It’s an ongoing process. It’s what happens when our values continually support our vision, leading to great connections with our clients and really impressive results.   

Learn more about our values Learn more about our vision Learn more about our results

Here you’ll be empowered to do the best work of your career. We have a long-established culture of Service Excellence, so you can learn from your colleagues and managers, building your skills quickly in a clear and supportive training environment. You’ll be guided until you’re ready to excel – and that’s when you’ll start making the connections that can transform your career.

A history of excellence in Mexico


Ericsson has been operating in Mexico since 1905. So we’re at home here and proud of what we’ve achieved over the last century. We now have a culture, a way of working and a reputation that means we can offer exceptional support, training and career development.

Are you ready to do the best work of your career? Is being a part of one of the most collaborative, innovative service teams in the ICT industry a genuinely exciting prospect? If so, we’d love to connect.

“You can design and create and build the most wonderful place in the world. But it takes people to make a dream a reality.” - Walt Disney

Find your job...

If you already know what you’re looking for, start here. You can view all of our current vacancies across all of our regions.

The Ericsson Group does not engage with agencies who require candidates or applicants to pay fees. To read more about how we operate our business with integrity and transparency, please review our Modern Slavery and Human Trafficking Statement.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability, please contact Ericsson at hr.direct.dallas@ericsson.com or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Pursuant to Department of Labor regulation 20 CFR 655.734, Ericsson Inc. is providing notice to potentially affected workers that H-1B workers are beeing sought at the worksites listed below. All labor condition applications are avaliable for public inspection at our administrative headquarters for immigration matters located at:

6300 Legacy Drive

Plano, Texas 75024

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United Stated Department of Labor.

Labor Condition Application Posting Notices

It has come to our attention that emails and job adverts have been created and circulated by unknown individuals for the purpose of attempting to defraud candidates.

Potential candidates should be wary of approaches that appear to be offering a job for which they have not applied, especially if personal details or money must be sent in order to proceed with the recruitment. Neither Ericsson nor any commissioned third parties recruit in this manner. Such approaches are almost certainly fraudulent attempts to gain details of identity for illegal use.

Ericsson is taking all necessary steps to investigate this matter further.

Fraudulent Job Offer info