Users have high expectations when attending major events with a huge crowd, sharing their experiences live and simultaneously.
At mega events, end-users demand better user experience than usual. Operators are under pressure to deliver high-speed and reliable services while network capacity is stretched to its limit. Any service related issues can negatively impact the operators brand value and reputation.
Ericsson Key Event Experience helps operators achieve high quality end-user services with competence in event planning, design, deployment, optimization, advanced data analytics for incident prediction & prevention, and dynamically manage intense traffic almost real-time.
Audiences in stadiums and arenas increasingly want to stream and share their experiences via mobile apps. With insight from the 2016 summer games in Rio, this report explores how to create networks that provide crowd-pleasing connectivity.
Key Event Experience services maximize spectators’ satisfaction at the world’s biggest football tournament.